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Manage attendees
35 articles
Can a buyer add additional tickets to an existing order?
What is an "incomplete" order?
Collect attendee information with checkout questions
Where to find attendee information and answers to checkout questions
Turn off the "mobile" required question at checkout
How to create conditional checkout questions
How to use email campaigns to update attendee information after checkout
How to add terms and conditions (T's&C's) to your event
Edit and update an order or ticket
How to collect a unique name for each ticket
Swap a ticket to another date, event, or ticket type
Update details on a buyer invoice/receipt (for online orders only)
How to move an attendee to a different seat
Resend or download an order tax invoice/receipt
Guest list and attendee data
How do buyers update the details of their tickets?
How to find a list of donations
Why have my ticket sales ended?
How to track page views for your event
Why is my event / ticket appearing as "sold out" or unavailable?
Create reporting groups to help track sales and check-ins
Schedule an event sales report delivered via email
Track sales performance with affiliate tracking links
How many attendees are coming to my event?
Understanding your event analytics
I need to postpone my event
Useful templates for your email campaigns
Do ticket buyers automatically get an event reminder email?
How to help find a buyer's missing refund
My attendees can't find their tickets. What can I do?
Contact your guests using the email campaign tool
How to send a reminder email to your event