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Manage attendees
23 articles
Contact your guests using the email campaign tool
I need to cancel and/or refund my event
Allow buyers to refund and cancel their orders and tickets
Where to find attendee information and answers to checkout questions
Set up conditional checkout questions
Where are the answers stored via Checkout Questions?
Add terms and conditions to your event
Useful templates for your email campaigns
I need to postpone my event
Guest list and attendee data
Locate a customer refund
Resend or download an order tax invoice/receipt
Update details on a buyer invoice/receipt (for online orders only)
Tips for Managing VIP guests
Move an attendee to a different seat
Edit and update an order or ticket
Swap a ticket to another date, event, or ticket type
Create complimentary tickets and offline sales with a Manual Order
Refund and cancel tickets
Do ticket buyers automatically get a reminder about an upcoming event?
Why have my ticket sales ended?
Why is my event appearing as "sold out"?
My attendees can't find their tickets. What can I do?