Using Humanitix you'll create an event page which is the landing page you'll share with
your prospective ticket buyers and the portal to purchase their tickets.
How to create a new event
Log into your Humanitix account using your nominated email and password
In the top right of the screen, click Create event
Complete the event builder form to save a draft
Don't have all your event details finalised?
Don't worry! You’re creating a draft event that can be edited before you publish your event. You can also make changes to your event after it has been published.
Fill in the details you know or use some placeholder information in any required fields.
Enter your event information
📣 Event title
Give your event a clear and concise title
A good event name should be short, easily remembered, and enticing to prospective buyers.
Research what's already out there or what language your community would be using
📆 Date and time
Single event: Enter the start and end dates and times for your event
Recurring event if your event has multiple dates with the same details for each occurrence.
You will be prompted to enter your dates after you click ‘Save and continue’
🗺️ Location
Address: Use the Google Map search to find your address*
Custom: Enter in an address manually
Online: If your event is virtual
To be announced: If you’re not quite sure where the event will be just yet - you can update this later
*Use address option to search for an address on Google Maps. This map will appear on your event page.
Events with addresses are easier to find on Humanitix.com and search engines such as Google
💰 Currency
Select the currency that buyers will be charged in.
Ticket sales are automatically accepted by our Humanitix payment gateway and paid out to you within 5 days after your event completion date. Check out our other payment options to suit your needs.
Click save & continue
🖼️ Add your event banner image
This is the primary or 'hero' image that appears on your event page
Click Upload an image to choose an image from your device, or use the Design on Canva option to create a new one.
✍ Add your event description
Tell the world about your event - think Who, What, Why, When?
> Learn more about event descriptions
🙋♀️ Add a Host profile
Host profiles tell everyone who is running the event and allow you to promote your other events
🕵️♂️ Set your event’s privacy
Public events will be searchable on the Humanitix website and Google. Private events must be shared with attendees directly
📂 Add your event category and keywords
Categories and keywords help buyers find your event. Think about the terms they would use to search for your event.
💸 Set a refund policy
As the host, refunds are your responsibility and processed at your discretion but clear expectations for buyers is great for buyer confidence and lower admin.
> Learn more on how you can let attendees refund and/or cancel their tickets
Click save & continue
🎫 Add ticket types and donations
Tickets
You can create multiple ticket types each with their own name, price, and capacity. Different ticket types can be used to offer different price points or offerings such as "Adult vs Concession" or "General Admission vs VIP".
Your event will be automatically created with a generic, free "General Admission" ticket type which can be edited as you need.
Create additional ticket types by clicking paid, free, or flexible pricing
Donation
In addition to tickets, a buyer can also add an optional donation to their order allowing you to fundraise for your desired charity or organisation.
Save your event draft
Your event will be saved as a "draft" which you can continue editing and building before you 'go-live' and publish the event page. An event must be published before it is visible to or can be interacted with by ticket buyers.
Read on for some common functionalities you may need for your event and some event inspiration!
How to publish your event
When you're ready to go, manage your event and click the publish button in the top right
Once your event is published, you can start sharing it with your community so they can purchase tickets!
Event page examples
Check out our library of event examples to give you an idea of how your event page and ticketing set-up could look like
Note: These are live events used for educational purposes only. Please do not register any tickets.
Key tools and functionality for your event
Humanitix has a vast array of tools you can use to help craft and manage your event. Below are a couple of the common ones to help you cover the most important things.
Capture attendee data with checkout questions
By default, Humanitix collects a buyer's full name, email, and mobile.
Do you need to collect any other data such as unique names on each ticket, dietary requirements, company or other custom questions?
Head to checkout questions on the left-hand menu bar
Offer promos through discount codes
Create multiple discount codes that when applied can offer fixed amount or percentage discounts on paid tickets.
Head to promote > discount codes on the left-hand menu bar
Offer exclusive access to hidden tickets with access codes
Exclusive or discounted tickets can be hidden from public view and revealed with a 'password' or access code.
Head to promote > access codes on the left-hand menu bar
Enable a waitlist to capture interest in high-demand events
If you're expecting a sell out you can offer guests the chance to join a waitlist in case new tickets become available.
Head to manage attendees > waitlist
Offer assigned seating with the seat map builder
Create your venue map with seating rows and tables allowing guests to choose their own seats during checkout
Head to seating maps on the left-hand menu bar
Add important information and FAQs to the order confirmation email
Buyers will automatically receive a confirmation email after registering for your event.
This includes:
Head to design & comms > messages
Link to their Digital ticket
PDF Tax invoice
Order Summary
Event details
You can add a custom message to this email, the confirmation page and the digital ticket.
Style your event page
Add your brand logos and colours to add a touch of personality and professionalism
Head to design & comms > styling on the left-hand menu
Checkout our event guides
Not every event is the same and some may have certain considerations to make. Check out our event guides below to make sure you’re covering all the right details before you live.
Commonly asked questions
Can I edit my event after publishing?
Yes, you can continue to make any changes you need after publishing, such as changes to your event description, adding new ticket types, creating new discount codes etc.