Using Humanitix you'll create an event page which is the landing page you'll share with your ticket buyers and the portal to purchase their tickets.
Check out our library of event examples to give you an idea of how your event page and ticketing set-up could look like.
How to create a new event
Log into your Humanitix account using your nominated email and password
In the top right of the screen, click + new event
Complete the event builder form to save a draft
Don't have all your event details finalised?
Don't worry! You’re creating a draft event that can be edited before you publish your event. You can also make changes to your event after it has been published.
Fill in the details you know or use some placeholder information in any required fields.
Enter your event information
1. Event name
A good event name should be short, descriptive, and enticing to buyers.
Research what's already out there or what keywords your community would be using
You'll notice your event page URL is automatically created after entering your event name. You can edit this URL now, or, at a later date via the overview page.
2. Select your Currency
This is the currency that buyers will be charged in.
3. Add a Host profile
Host profiles tell everyone who is running the event and allow you to promote your other events > Learn more about host profiles
4. Add your event types, summary, and keywords (optional)
Improve your event's searchability by adding in relevent categorizations and search terms to your event page.
Then click continue
5. Date and time
Enter your event's timezone and the period over which it will run
Single event: Enter the start and end dates and times for your event
Recurring event if your event has multiple dates with the same details for each occurrence.
6. Location
Address: Use the Google Map search to find your address. You can manually change the venue name if required. Events with an address are easier to find on Humanitix.com and search engines such as Google.
Custom: Enter in an address manually
Online: If your event is virtual e.g. Zoom
To be announced: If you’re not quite sure where the event will be just yet - you can update this later
7. Set your event's discoverability
Public events can be found on the Humanitix website and search engines.
Private events must be shared with attendees directly
7. Set a refund policy
As the host, refunds are your responsibility and processed at your discretion but clear expectations is great for buyer confidence and can reduce your admin.
> Learn more on how you can let attendees refund and/or cancel their tickets
Then click continue
Style your event page
Use the page design page to make the event page your own, using the preview to see how your event changes
Add your event banner image
This is the primary or 'hero' image that appears on your event page
Click Upload an image to choose an image from your device, or use the Design on Canva option to create a new one.
Add your page logo
Add your organisations or brands logo and replace the Humanitix logo that appears in the top left.
Choose your event page colours
Set your page to light or dark mode and change the primary colour of your links and buttons
Then click continue
Page content
Add your event description
Tell the world about your event - think Who, What, Why, When?
> Learn more about event descriptions
Coming soon!
We'll soon be adding event modules such as image galleries, agendas, and FAQ sections you can use to build out your event page.
Then click continue
Add ticket types and donations
Ticket types
You can create multiple ticket types each with their own name, price, and capacity. Different ticket types can be used to offer different price points or offerings such as "Adult vs Concession" or "General Admission vs VIP".
Create additional ticket types by clicking paid, free, or flexible pricing
Once you've saved your event draft you'll also be able to create packaged tickets to offer groups or bundles, and clean up your ticket page with ticket groups.
Donation
Click + add donation to allow buyers to add an optional donation to their order allowing you to fundraise for your desired charity or organisation.
Then click continue to save your draft
Save your event draft
Your event will be saved as a "draft" which you can continue editing and building before you 'go-live' and publish the event page. An event must be published before it is visible to or can be interacted with by ticket buyers.
Read on for some common functionalities you may need for your event and some event inspiration!
Publish and share your event
When you're ready to start selling tickets, you can publish and share out the event link. Manage your event and click the publish button in the top right
You can share the event page URL found on the overview page or the pop-up that appears after you've published your event. You can also download a QR code linked to the event page URL and share it on any print or social media.
Use some suggested tools for your event:
Humanitix has a vast array of tools you can use to help craft and manage your event. Not every event will require all of these but below are a couple of the common ones to help you cover the most important things.
Capture attendee data with checkout questions
By default, Humanitix collects a buyer's full name, email, and mobile.
Do you need to collect any other data such as unique names on each ticket, dietary requirements, company or other custom questions?
Head to checkout questions on the left-hand menu bar
Offer promos through discount codes
Create multiple discount codes that when applied can offer fixed amount or percentage discounts on paid tickets.
Head to promote > discount codes on the left-hand menu bar
Offer exclusive access to hidden tickets with access codes
Exclusive or discounted tickets can be hidden from public view and revealed with a 'password' or access code.
Head to promote > access codes on the left-hand menu bar
Enable a waitlist to capture interest in high-demand events
If you're expecting a sell out you can offer guests the chance to join a waitlist in case new tickets become available.
Head to manage attendees > waitlist
Offer assigned seating with the seat map builder
Create your venue map with seating rows and tables allowing guests to choose their own seats during checkout
Head to seating maps on the left-hand menu bar
Add important information and FAQs to the order confirmation email
Buyers will automatically receive a confirmation email after registering for your event.
This includes:
Link to their Digital ticket
PDF Tax invoice
Order Summary
Event details
You can add a custom message to this email, the confirmation page and the digital ticket. Head to comms > messages on the left-hand menu.
Checkout our event guides
Not every event is the same and some may have certain considerations to make. Check out our event guides below to make sure you’re covering all the right details before you live.
Commonly asked questions
Can I edit my event after publishing?
Yes, you can continue to make any changes you need after publishing, such as changes to your event description, adding new ticket types, creating new discount codes etc.
Ticket sales are automatically accepted by our Humanitix payment gateway and paid out to you within 5 days after your event completion date. Check out our other payment options to suit your needs.