There are different ways to set up your events date and time, and ticketing structure based on how you want to offer access to your event or how the event will run.
To help you choose the best setup consider asking yourself the following questions:
Does your event repeat over multiple occurences or sessions?
Yes: Read on
No: Option A
Are the ticket prices, ticket options or locations that same for each occurence?
Would a buyer purchase multiple occurences or experiences in a single order?
Does purchasing one ticket give a buyer access to all occurences:
Of course, there can be exceptions to the following so if you are unsure feel free to contact the Humanitix support team using the messenger
Option A: Single event
A single event is the most common type of event and the default option when creating your event draft. In this case, this is a standalone event that runs on a particular day and time.
Your date & time should be set as the date/time that the event starts and ends. Then add your available ticket type options e.g. "General Admission", "Concession" etc
Note: Ticket sales start, by default, when you publish your event and will run until the event end date.
Examples of single events include:
Live music gig on a Saturday night
Seminar or talk
Food and drink festival happening all day sunday
Gala, luncheon, or awards night
Option B: Create repeating occurences with a recurring event
A recurring event is an event that repeats on multiple occurrences or sessions. In a recurring event the experience, location, and ticket options are always the same.
During your event's checkout, a buyer will first choose the date and/or time they want to attend before selecting the number and type of entry tickets e.g. "Adult".
Recurring events are also a quick way to offer the exact same event in the future without having to recreate the entire event.
Examples of recurring events include:
Musical performance running every night for 4 days
Yoga classes that run at 7am Monday every week
Workshop that runs every month
Santa photoshoot with time-based entries every 30 minutes
We do not recommend using a recurring event if each occurence is at a different location/venue or if ticket options, prices, capacities, and assigned seating arrangements change.
You can create a single event page and date with multiple ticket types, or, create multiple event pages and showcase them all on a single link using a collection.
For example, a performance is running 'special pricing' for it's opening 3 performances then 'standard pricing' for the remaining occurences. The event hosts creates 2 event pages; 1 event page with tickets set at the special pricing and all applicable event dates, and the second event page with standard pricing with all other event dates. They showcase both event pages onto a collection.
Option C: Create occurences with ticket types on a single event
If your event has several occurences or experiences that are unique, are related to specific days, or change in price and capacity you can create a single event with a long-running event date that spans all occurences and create each occurence as a ticket type.
In this set up, buyers can choose to purchase one, multiple, or all sessions in a single order by adding the respective ticket type(s) to their order.
For example:
Expo offers entry tickets and several opt-in experiences over the week
Wellbeing series offers multiple seminars and workshops over a month
Weekend festival that offers single-day entry tickets and weekend passes. Buyers may attend more than one day.
If your event has assigned seating we do not recommend using multiple ticket types on a single event page. We would recommend you create/duplicate separate event pages for each date and showcase them onto a collection.
Do not create a recurring event as all ticket types apply to each event occurence. Use a single, long-running event start and end time.
Option D: Create an event that spans multiple days or weeks
If your event runs over several occurences but is bought as a single, all-inclusive option we recommend you create your event as single event page with a long-running event date that spans all occurences.
In your event checkout, buyers will only need to register a single ticket that gives them access to all sessions They should not be able to purchase individual sessions.
Alternatively, this also works for events where attendees can attend at anytime over the entire event.
Multi-day events that span :
8-week educational course that has included courses running each week but cannot be purchased separately
Expo running from Friday to Sunday. Buyers may attend any day or multiple days
Option E: Create multiple event pages and showcase them onto a single event page
If you are running a series of events each with difference experiences, and/or the number of ticket options, prices, and capacities changes between each occurence or event it may better to simply create multiple event pages.
This gives you the greatest flexibility and control in your ticketing, date/time, location, and assigned seating options.
Once your event pages are completed you can showcase all of them onto a single landing page using a collection. In your checkout experience, buyer's can visit the collection page, choose which event they want to attend and then complete their ticket purchase.