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Event guide: Create a recurring schedule for your event
Event guide: Create a recurring schedule for your event

Creating an event that occurs more than once and where the content for each occurrence is exactly the same.

Updated over 2 months ago

A recurring event is perfect for events running on multiple days and where the content for each session is the same. A buyer will first choose which date they would like to attend then select their desired tickets.

Examples of recurring events include:

  • A musical showing the same performance across 3 nights

  • A business workshop that runs once a month and is the same course each time

  • An exhibit with timed entries, running every day

Ticket types, prices, and capacities will apply to all recurring event dates.
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If your event is running over multiple days ( i.e. festival, conference, or multi-week course), or there are variations in ticket pricing and capacities across sessions, see our guide on the event series setup method.


How to add multiple event dates to a single event

Multiple event dates in a single event is referred to as a recurring event. Recurring event dates can be added individually, one-at-a-time, or in bulk.

  1. Head to the event information > basics tab of your event

  2. Select recurring event in the date & time section

3. On the schedule page click on the calendar to start adding your event date(s)

5. Use the pop-up modal to then add the occurrence or multiple occurrences

  • The start and end times of the occurrence

  • How frequently this time slot will reoccur

  • How many occurrences of this time slot based on the frequency

5. Click save

For example: Your event occurs every Mon - Fri 7pm till 10pm for 2 weeks. Therefore this occurrence will repeat on Mon - Fri for 10 occurrences


How to delete individual dates and occurrences in a recurring event

  1. Head to the event information > schedule page of your event

  2. Click on a date you wish to delete > click delete

  3. You can delete just one occurrence, all occurrences, custom range, or the occurrence you have selected and the future ones.

  4. Press delete to confirm

Dates cannot be deleted if tickets have been sold at any point.

Tickets may still be cancelled.

You can disable an event date if this date is no longer valid, on sale, or cancelled


How to stop sales or hide an individual event date in a recurring event

You can stop sales for an individual event date by disabling the event date. Disabling will remove the date from the event page and cannot make further purchases.

Existing buyer and attendee data will not be lost.

  1. Navigate to the event information > schedule page

  2. Click on the date you wish to disable

  3. Click edit/reschedule in the pop-up

  4. Toggle ON disable > click save

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