✅ Think you might need to make changes later on? Don’t worry!
Changes to your event can still be made after your event is published.
Preview your event
Preview is your best friend - Click the preview button in the top right-hand corner
Check out your event page before you go live. This is the same view attendees will see when registering for your event.
Is your event page in need of some styling?
Have you added your event banner image and a strong event description?
Have you created all your ticket type options?
Make a test transaction
Go through the customer journey to ensure your set-up is correct and that you understand what an attendee will receive.
Process a manual order or create a 100% discount code, to generate a free ticket in your name, and send a confirmation email to your email address.
This ticket can then be cancelled and restocked
Looking to provide important information upfront? Add custom messages to the confirmation page, confirmation email or even ticket
Review your ticket capacities
Avoid overselling - and underselling - your event!
Head to the tickets > ticket types page
Ticket capacity: The total number of tickets available for this option
Total event capacity: The total number of tickets that can be sold across all ticket options.
Note: Your ticket types, ticket capacities, and total event capacity apply to each event date
Set your payment gateways
⚠️ By default, all ticket sales are collected through the Humanitix payment gateway.
Ticket sales are paid out to your nominated account within 5 business days after the event completion date.
Check your payment gateway via payments and fees > gateways page on the left-hand menu bar
Looking for flexible access to your ticket sales? Connect your event to Stripe
Need to allow the option to pay via invoice? Set up invoicing
(For AUD organisers only) offer easy payment plans by enabling ZipPay
Collect all the data you need
Customise the checkout form by using checkout questions to ensure you are asking for the right data
Set up your event notifications
Make sure you and your team are receiving attendee enquiries, sales notifications and payout confirmations
Manage your notifications via advanced > notifications on the left-hand side menu bar
Set a refund policy
Make your refund policy clear and upfront so your attendees are informed before they register
Set your policy via the event information > details page under the refund policy heading.
Review your event for any typos or mistakes
Typos are unprofessional and off-putting, and incorrect event information can be confusing for your attendees. Review your:
event description
ticket types
custom messages on your confirmation email, confirmation page, or ticket