Afterpay is currently only available for events running in USD, AUD and NZD
How to enable Afterpay for a particular event
Manage your event via the events tab
Navigate to the payments and fees > gateways page
Click set up on Afterpay
Toggle ON enable Afterpay > save
How to enable Afterpay for all events
You can enable Afterpay as a default which will apply to all events you create in the future. Navigate to account > my account on the top menu:
Select default payment gateways
Click set up on Afterpay
Toggle ON Enable Afterpay > save
You will also have the option to apply it to all existing events. Click apply to all in the bottom right after you have completed the above 3 steps.
How much does Afterpay cost?
For ticket buyers, the costs of using Afterpay depend on which product they're using. Learn more from Afterpay
For event hosts, sales made via Afterpay will incur fees that will be debited from your ticket sales prior to payout. These fees vary between currencies. See the breakdown below.
Afterpay fees must always be worn by the event host. They cannot be passed on to ticket buyers.
Currency | Afterpay Fees |
USD | 5% per order |
AUD | 3.5% per order |
NZD | 5% per order |
Did you know that the Afterpay fees charged for a Humanitix sale are around 50% cheaper than the standard fees they charge other e-commerce platforms - we negotiated a good deal for you!
How does a buyer pay for a ticket using Afterpay?
A buyer will choose Afterpay as their payment method during checkout. They will be prompted to log into their Afterpay account to complete the transaction and receive their confirmation email from Humanitix.
How does Afterpay work with Humanitix?
A buyer selects Afterpay from the available payment options and completes their purchase using their Afterpay account. At point of sale, your event is credited with the full ticket sale. Afterpay manages the repayments for the ticket with the buyer directly.
You can process refunds for orders paid by Afterpay via Humanitix as per normal.
Afterpay sales are managed by the Humanitix payment gateway. Sales are credited to the event and paid out within 5 business days after your event end date.
Afterpay sales are not credited to any Stripe or PIN account connected to the event.
Commonly asked questions
Do I need an Afterpay account to enable it for my event?
No, you as the event host do not need to register for an Afterpay account.
I’ve connected Stripe to my event. Will Afterpay ticket sales go into my Stripe account?
No, ticket sales made via Afterpay do not go into your Stripe account and are settled separately and paid out at the end of the event completion date. You must nominate a bank account on your Humanitix event to receive these funds.
Can I enable and then disable Afterpay at a later date? Will this affect any orders already made using Afterpay?
Yes, you can enable and disable Afterpay for your event at anytime. When disabled, Afterpay will simply no longer appear as an available payment option for buyers at checkout.
There is no effect on existing orders. Afterpay guarantees the payment upfront and then manages the repayments with a buyer, regardless of your event date or settings.