Payment plans can help drive tickets for events and make them more accessible by a wider range of ticket buyers. There are a couple of options available for you.
You can manage repayments using our invoicing option OR creating "deposit" and "balance" payment options using different ticket types.
You can also take advantage of our native integrations with Afterpay and ZipPay to seamlessly offer payment plans to your ticket buyers while taking all the admin off your hands.
Offer a payment plan or deposit using ticket types
You can offer payment plans through your ticketing structure, enabling customers to pay 'deposits' or installments using their credit card. You'll need to create multiple ticket types to guide ticket buyers through each stage of the payment plan.
For example: You offer a publicly available ‘deposit’ ticket type. Once a deposit ticket is purchased, buyers are given access to a hidden 'balance' ticket type. Only buyers you have purchased a 'balance' ticket type should be given access to the event.
How to create your payment plan ticket types
Navigate to tickets > ticket types on the left-hand menu bar
Click + paid and create a 'deposit' ticket
e.g. " General Admission - deposit" at your deposit priceClick+ paid to add an additional “balance” ticket type
e.g. General Admission - balance payment - you may choose to create multipleClick the settings ⚙️ on the ‘balance’ ticket type(s) and toggle ON hidden
These ticket types will no longer be publicly availableHead to promote > access codes on the left-hand menu bar to generate a unique access code that applies to your ‘balance’ ticket types
Share the access code/ to share with those who purchased a ‘deposit’ ticket enabling them to purchase the final ‘balance’ ticket type.
>> Learn more about access codes
Here is an example below:
Using this method you will need to manually provide the access code to hidden 'balance' ticket types to deposit ticket holders.
You can filter the manage attendees > attendees report to see a list of all ticket holders
You can disable digital tickets being sent for 'deposit' buyers so as to avoid confusion. Only balance ticket holders should be sent a digital ticket which is the entry to their event.
Navigate to advanced > settings and toggled OFF send tickets per ticket for the deposit tickets only.
Offer payment plans through Afterpay
Afterpay can be implemented to your event with ease and gives attendees who don’t currently have the cash on hand the chance to experience what you have to offer!
How does Afterpay work?
Spending limits start at around $600 and purchases are paid off in 4 installments over 6 weeks
You receive the full ticket sale upfront as per our Humanitix payment processing timelines
What fees are involved?
Australia: 3.5% Afterpay fee for all sales processed through Afterpay
New Zealand: 5% Afterpay fee for all sales processed through Afterpay
United States: 5% Afterpay fee for all sales processed through Afterpay
Head to the Payments and fees > Gateways page and click set up on the Afterpay option.
Offer payment plans through ZipPay
ZipPay is an easy to use credit-facility attendees can use to register for your event and make scheduled payments over time. These payments are managed between the attendee and ZipPay directly, meaning less work for you!
How does ZipPay work?
Ticket-buyers register for a free ZipPay account with a $1000 line of credit
Buyers manage regular repayments of their balance directly with ZipPay
You receive the full ticket sale upfront as per our Humanitix payment processing timelines
What fees are involved?
Australia: 3% Zip fee for all sales processed through Zip
New Zealand: 4% Zip fee for all sales processed through Zip
Head to the Payments and fees > Gateways page and click set up on the ZipPay option.
Invoicing
Like Afterpay and ZipPay, invoicing appears as an alternative payment option when buying tickets. Ticket buyers will be instructed to make a bank transfer or cheque payment to your nominated details.
By using the invoice option ticket buyers can register for the event but will manage their payments directly with you. You can communicate your payment terms to them externally i.e. through the event page or via direct email.
How does invoicing work?
Buyers pay directly into your bank account or provide a cheque as per your instructions
Keep track of payments via the orders > paid by invoice page of your event to mark as paid on orders where payments have been received.
Customise who can pay by invoice by giving access through a unique link
Allow Humanitix to automatically send out invoices on your behalf or manually generate these invoices yourself.
Opt to send tickets to only those who have paid for their order in-full
Enable invoicing via the payments and fees > gateways page and click set up on the Invoice option.
You will need to manage the repayments of ticket buyers. While you can set a due date for all invoices, if your repayment terms are more complex, you will need to communicate the repayment terms to ticket buyers directly.