There are a few different payment gateways that can affect how your ticket buyers will pay for their purchase and/or how you will receive your ticket sales. By default, all AUD, USD and NZD events will be managed by the Humanitix payment gateway.
How to change or add your payment gateway:
Manage your event via the events tab
Click payments and fees > gateways
Follow the prompts to set up or connect the appropriate gateway
Humanitix payment gateway - [Default processor]
The default payment gateway for all events running in AUD, NZD and USD.
The Humanitix payment gateway is activated automatically. You do not need to do anything.
Take payments from all major credit cards, Paypal, Apple Pay and Google Pay instantly.
Event payouts are automatically made within 5 business days after the event’s completion date to your nominated bank account. There are no transfer fees.
Payment processing fees are covered by the Humanitix booking fee and by default passed onto the ticket buyer
Process refunds easily through the Humanitix platform at any time, as long as the event has not been paid out.
AMEX and Paypal are subject to surcharges that are always worn by the buyer
Events running in GBP, EUR, CAD, MXN and FJD will need to connect a Stripe account
Payment methods via Humanitix payments
*PayPal Pay in 4 is not available on Humanitix
Stripe - [Alternative processor]
Stripe is a globally leading payment gateway that replaces the Humanitix payment gateway. All ticket sales go directly into your Stripe account and are not managed by Humanitix.
Stripe is recommended for events needing flexible access to ticket sales before the event date or who already use Stripe in other e-commerce.
Receive ticket sales as they roll in directly into your bank account or choose from a range of payout schedules that suit your needs.
> Find out more about Stripes payout optionsNative integration with Humanitix means it's easy to connect your Stripe account
New accounts take less than 5 minutes (available even for individuals)
Process refunds through Humanitix to help manage your sales reporting.
Stripe charges additional fees for its services. These fees are deducted from your revenues before Stripe settles the payout into your account. Note: Stripe’s fees are non-refundable
> Learn more about Stripe's fees
Do I need an ABN or Business Number to register with Stripe?
No, when registering for your Stripe account select the Individual / Soletrader option as your business details and state you do not have an ABN/Business Number
Afterpay
Additional gateway
Available for events running in USD, AUD, and NZD only
Afterpay is a "buy-now-pay-later" service that can be enabled as an additional payment method at checkout, increasing the accessibility of your event and boosting ticket sales
Buyers checkout using Afterpay and pay back their purchases in instalments
Buyers receive tickets upfront and repay their purchase in 4 interest-free repayments. > Learn more about how Afterpay works
Buyers can make a free Afterpay account or use their existing account
Afterpay spending limits start at $500 but increase with responsible spending and repayments over time.
Events are credited the full ticket sale and paid out as per our Humanitix payment processing timelines. Afterpay manages the repayments for you.
Sales via Afterpay are settled by the Humanitix Payment Gateway.
They are paid out post-event and cannot go into a connected Stripe account.
ZipPay
Additional gateway
Available for events running in AUD, and NZD only
ZipPay is a "buy-now-pay-later" credit service that can be enabled as an additional payment method at checkout, increasing the accessibility of your event and boosting ticket sales.
Buyers use ZipPays credit facility to checkout and manage their repayments over time
Buyers receive their tickets upfront and make regular payments to ZipPay
> Learn more about how ZipPay worksBuyers register for a free ZipPay account with a $1000 line of credit
Events are credited the full ticket sale and paid out as per our Humanitix payment processing timelines (see above). ZipPay manages the repayments for you.
Sales via ZipPay are settled by the Humanitix Payment Gateway.
They are paid out post-event and cannot go into a connected Stripe account.
Invoicing
Additional gateway
Invoicing allows buyers to register tickets and make a payment post-checkout via bank transfer or check to your nominated bank account and business details.
Invoicing can be enabled as an additional payment method to credit card payments during checkout
Buyers complete their checkout process as per normal without needing to pay via credit card. They can pay directly into your bank account or provide a check as per your instructions.
Customise who can pay by invoice by giving access through a unique link
Automatically send out invoices from Humanitix or choose to generate invoices manually.
Keep track of payments via the orders > paid by invoice page of your event to mark as paid on orders where payments have been received.
Apple Pay
Available only for events running in USD, AUD and NZD on the Humanitix payment gateway
Apple Pay is a digital wallet that securely stores debit and credit cards to an Apple account and allows a buyer to checkout without needing to manually fill out their details.
Apple Pay will automatically appear as an available payment method on all iOS devices when an event is using the Humanitix Payment Gateway
Buyers complete their ticket purchase using their Apple Pay account
Funds are collected and paid out the same as other card transactions on the Humanitix payment gateway
There are no extra fees or charges to the host (you), or the ticket buyer.
No activation required
Apple Pay is currently not available on events connected to Stripe
Google Pay
Available only for events running in USD, AUD and NZD on the Humanitix payment gateway
Google Pay is a digital wallet that securely stores debit and credit cards to a Google account and allows a buyer to checkout without needing to manually fill out their details.
Google Pay will automatically appear as an available payment method on all devices when an event is using the Humanitix Payment Gateway
Buyers complete their ticket purchase using their Google Pay account
Funds are collected and paid out the same as other card transactions on the Humanitix payment gateway
There are no extra fees or charges to the host (you), or the ticket buyer.
No activation required
Google Pay is currently not available on events connected to Stripe
PayPal
Available only for events running in USD, AUD and NZD on the Humanitix payment gateway
PayPal is a digital wallet that securely stores debit and credit cards within a PayPal account allowing a buyer to checkout without needing to manually fill out their details.
PayPal will automatically appear as an available payment method on all devices when an event is using the Humanitix Payment Gateway
Buyers are prompted to login into their PayPal account to complete the transaction
Funds are collected and paid out the same as other card transactions on the Humanitix payment gateway
There are no extra fees or charges to the host (you)
Buyers will incur a surcharge which is communicated to them during checkout
PayPal is currently not available on events connected to Stripe