By default, the email address attached to your Humanitix account (that you used to sign up) will receive all event notifications.
🚨 There are 4 main notifications you can set up on your account:
Attendee enquiries - when an attendee asks a question about your event via the Contact Host button (bottom of your event page when searching your event via Humanitix.com)
Event payouts - when you get paid, how much and what for
Ticket sale alerts - an automated email each time you make a sale
‘New event’ alerts - when someone creates an event on your behalf. This only applies when you have shared permissions with someone via Account > Permissions to create an event on your behalf.
🛎️ Turn on notifications for a SINGLE event
Find your event under the events tab on the top menu bar
On the left-hand menu bar click advanced > notifications
Select each notification you would like to receive
Click + add recipient to send notifications to additional email addresses
Hit save
📢 Turn on notifications for ALL events
Setting account-level notifications only applies to the events that you own ie. were created under the email linked with your Humanitix account NOT to events that have been shared with you via permissions.
Head to account > my account
On the left-hand menu bar click default notifications
Select each notification you would like to receive
Click + add recipient to send notifications to additional email addresses
Hit save. These notifications will be saved as a default and will apply to all new events
To apply these changes to all existing events click apply to all in the pop-up.