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Preview and test your checkout experience
Preview and test your checkout experience

Test your checkout experience and see what your event set-up looks like in action!

Updated over a week ago

Experience the ticket-buying process before your customers to ensure:

  • Your ticketing is set-up correctly

  • Your communication is easy to understand

  • You’re capturing all the data that you need.

You can test and preview the checkout experience while your event in draft status.


👀 Preview your event page

Click the preview button in the top right when managing your event.​

The preview is the same event page your ticket buyers will see - without them knowing it exists!


Share the preview link with your team


Providing the preview link with your team members gives them an at-a-glance view of your event, where they can offer their thoughts and feedback.

To share the preview event page with your team, simply:

  • Copy the tokenised URL link that appears after you click Preview.

You can share with team members who have a Humanitix account and those who don't.


Note: If you’d like to have team members or co-hosts provide input into the event creation you can share event access.


🎟️ Preview and test your checkout experience

🎫 Register a free ticket


To register a test ticket for your event without taking payment, you can:

  1. Create a free ticket type on your event

  2. Click preview/view in the top right

  3. Select a ticket for yourself and enter your email address in the buyer details

  4. You will receive a confirmation email with digital ticket attached.

    Cancel your ticket to restock it and make it available for the next ticket buyer. See our guide here

Note: Any test registrations can be cancelled so they won’t impact your capacities or attendee lists.

🏷️ Create a 100% discount code

Apply a discount code at checkout to register a ticket for yourself without taking payment.

To create and apply a discount code to purchase a free ticket:

  1. Head to promote > discounts on the left-hand menu bar

  2. Click create discount code

  3. Give your code a name, eg: EVENTTESTING

  4. Set the code to a 100 percentage (%) discount

  5. Fill in the remaining required fields

  6. Click Save

💡Check out our full guide on creating a discount code here

Register a ticket using the discount code:

  1. Click the preview/view button in the top right-hand corner while managing the event

  2. Select a ticket for yourself and click enter details

  3. Enter the discount code in the field provided

  4. Enter your email address in the buyer details

  5. Click save and checkout

  6. You’ll receive a confirmation email with your digital ticket attached.


💻 Create a manual order

Register a complimentary ticket without needing to take payment or enter a discount code.

Manual orders can be used to generate complimentary tickets for friends, family, VIP etc. or account for sales that have been made outside of Humanitix e.g. if someone has paid for a ticket using cash or bank transfer ahead of the event.


To process a manual order:

  1. Select your event via the events tab on the top menu bar

  2. Go to orders / refunds > orders

  3. Click + new manual order

  4. Select complimentary as the payment type and click start
    Optional: Include a note on the order e.g. “Test”

  5. Select a ticket for yourself as if you were a ticket buyer

  6. Enter your email address in the buyer details

  7. Click register

  8. You will receive a confirmation email with your digital ticket attached.

Check out our full guide on creating a manual order here.

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