Skip to main content
All CollectionsDesign and style your event
Create a custom redirect to your website
Create a custom redirect to your website

Automatically send ticket buyers to the URL of your choosing. Help up-sell your events, drive traffic, or streamline your sales tracking

Updated over a month ago

By default, ticket buyers are taken to a confirmation page after their purchase which confirms their order details and where they can view their digital tickets.

You can create a custom redirect which automatically navigate buyers to a page or URL of your choosing.

Use custom redirects to your custom " Thankyou" or "FAQ" page to ensure buyers receive important information or redirect them to a custom events listing page on your website for any upsell opportunities.


How to add your custom redirect after a ticket purchase

  1. Manage your event via the events tab

  2. Navigate to the advanced > settings tab on the left-hand menu

  3. Select the checkout tab

  4. Toggle ON redirect buyer after checkout is complete

  5. Enter your website URL and redirect message (optional)

  6. Click save


How will a buyer be redirected to my page?

Upon completion of a ticket purchase, a buyer will be taken to the Humanitix confirmation page.

The buyer will be automatically redirected to your nominated URL within 10 seconds.

Did this answer your question?