Skip to main content
All CollectionsIntegrations
Use Zapier to connect Humanitix with your web apps and CRM
Use Zapier to connect Humanitix with your web apps and CRM
Updated over a month ago

zapier logo

Zapier is a platform that can automate the transfer of your Humanitix event and attendee data into the web app, software platform, or CRM you’re already using. With our native Zapier integration, you can avoid repeatedly downloading and uploading spreadsheets and focus on doing what you love about your events.

Zapier is free to set up and use but may charge a fee depending on the level and frequency of data you need to transfer.


How to connect your app or CRM via Zapier to Humanitix

  1. Navigate to account > advanced on the top menu bar

  2. Select integrations

  3. Choose Zapier from the integration options


    Choose a suggested app or search for your app and start from scratch

  4. Select the trigger from Humanitix e.g. "New attendee"

  5. Choose the appropriate action in your app

  6. Test and finalise your zap!

We recommend making a test transaction on your event using a new manual order to be used as your test data that will be passed into your web app

Connect via a single event to Zapier

  1. Open your event via the events tab on the top menu bar

  2. Head to the advanced > integrations page

  3. Click the Zapier tab

Zapier will only events and event data that your Humanitix account has created.

You cannot sync events that have been created by another account and shared to your account.


Example apps you can connect to via Zapier

Zapier can connect to over 3,000 apps including popular ones:

Using Mailchimp? Check out our direct integration here

Using Salesforce? Check out our direct integration here


Commonly asked questions

Why is Zapier pulling 'test' order data from a wrong account or event?

It's likely you have begin setting up this Zap with a different account or event selected before then changing them. Zapier will still use the original test order data it first found when the Zap was started. All successive data that is passed through however will be from the selected account or events.

You can try deleting this Zap and starting again, selecting the right account and event from the start before searching for a test order.

I've connected my Zapier account to my Humanitix account but no orders or events are coming through?

If you're not seeing new orders or events coming through from Humanitix to Zapier please check if the Humanitix account you have connected to Zapier is the same account that has created or owns those events. If you have been shared access to another accounts events, Zapier will not sync any data from those events.

You can contact the event owner directly and walk them through the Zapier connection.

If you're looking to use a tool like Zapier, we recommend all events are created or owned by a single account and individual access is shared out. If you would like to consolidate events like this then you can request an account transfer.

If you have connected the correct account then we would recommend disconnecting your Zap and restarting the process.

Did this answer your question?