Zapier is a platform that can automate the transfer of your Humanitix event and attendee data into the web app, software platform, or CRM you’re already using. With our native Zapier integration, you can avoid repeatedly downloading and uploading spreadsheets and focus on doing what you love about your events.
Zapier is free to set up and use but may charge a fee depending on the level and frequency of data you need to transfer.
How to connect your app or CRM via Zapier to Humanitix
Navigate to account > advanced on the top menu bar
Select integrations
Choose Zapier from the integration options
Choose a suggested app or search for your app and start from scratchSelect the trigger from Humanitix (e.g. "New attendee")
Choose the appropriate action in your app
Test and finalise your zap! To set up the zap, make sure to create a test manual order within the event you want to connect with Zapier as you will need it to map the data that will be passed into your web app.
Connect via a single event to Zapier
Open your event via the events tab on the top menu bar
Head to the advanced > integrations page
Click the Zapier tab
Zapier can only connect events and event data that your Humanitix account has created. Zapier will not work for events that have been created by another account and shared to your account.
Example apps you can connect to via Zapier
Zapier can connect to over 3,000 apps, including popular ones:
Using Mailchimp? Check out our direct integration here
Using Salesforce? Check out our direct integration here
Commonly asked questions
Why is Zapier pulling 'test' order data from the wrong account or event?
You have likely begun setting up this Zap with a different account or event selected before then changing them. Zapier will still use the original test order data it first found when the Zap was started. All successive data that is passed through, however, will be from the selected account or events.
You can try deleting this Zap and starting again, selecting the right account and event from the start before searching for a test order.
When searching for a test order, Zapier will always pull the most recent order placed under any event on your account, which may not be associated with the event you have selected for the Zap.
If you have custom fields you need to map for your desired event, create a test order right before searching for a test record to retrieve an order for the selected event.
I've connected my Zapier account to my Humanitix account, but no orders or events are coming through.
If you're not seeing new orders or events coming through from Humanitix to Zapier, please check if the Humanitix account you have connected to Zapier is the same account that has created or owns those events. If you have been shared access to another account's events, Zapier will not sync any data from those events.
You can contact the event owner directly and walk them through the Zapier connection.
If you're looking to use a tool like Zapier, we recommend that all events are created or owned by a single account and individual access is shared out. If you would like to consolidate events like this, then you can request an account transfer.
If you have connected the correct account, then we would recommend disconnecting your Zap and restarting the process.