Ticket buyers can opt-in to follow your host profile during their ticket purchase, or by visiting your host profile page directly. By opt-ing in, they consent to receiving marketing and promotional materials such as new event notifications that can be sent out from Humanitix.
Advertising and promoting to an engaged community can be the best way to drive sales for your event and grow your brand.
Create your host profile
If you haven't already, you must create a host profile and link it to your event(s). Buyers will only become followers if a Host profile is linked to an event.
Navigate to account > hosts on the top menu bar
Select create host
Fill in your host profile details including logo, social media links, website, and description.
You can also create a new host profile when first creating an event draft
Link your host profile to your event
In order for ticket buyers to opt-in to follow your host profile during the checkout process and to promote your host profile you'll need to link it to each new event you create.
Open your event via the events tab
Head to event information
Select your host profile
Ensure this host profile is linked to each event
How can someone follow my host profile?
Choose to follow your host profile directly
Buyers can become followers at anytime by clicking the follow button that appears on the linked host profile on your event page.
2. Agree to the marketing opt-in
Ticket buyers will automatically become your followers if they agree to the marketing opt-in during the ticket buyer journey on your event
💡Note: Ticket buyers will only be added to your follower list if a host profile is linked to the event at the time the ticket buyer makes a purchase and agrees to the marketing opt-in.
Past attendees who have agreed to marketing opt-ins can be manually added to your follower list. Read on for instructions.
Manage your followers list
To view and manage your follower list head to account > hosts on the top menu bar.
Click on your host profile and select followers. Here you can:
Delete followers
Download a list of your followers including names and email addresses
Have an external followers list?
If you've switched to Humanitix we can help you upload your external list of followers or subscribers. Please send a message to the Humanitix team via the messenger.
Note: We can only upload a list of subscribers who have explicitly opted-in to receive marketing and promotional materials. This cannot simply be a list of past attendees.