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Can you edit or remove the marketing opt-in checkout question?

Updated today

Every event will automatically ask a marketing opt-in question "Keep me updated on the latest news, events, and exclusive offers from the event host".

This text cannot be edited or changed, but it can be removed if you want to replace it with a custom checkbox checkout question.

When buyer's agree to the default marketing opt in:

  • Their consent is recorded on the orders report

  • They are added as a follower to your linked host profile

  • They are synced as "subscribed contacts" to a connect Mailchimp account (if connected).


How to remove the default marketing opt-in question

  1. Head to advanced > settings

  2. Under the orders tab, toggle OFF enable host’s mailing opt in

How to add a new checkbox with your own wording

  1. Navigate to checkout questions

  2. Create a new checkbox question type.

  3. Apply this question per order

Integrated with Mailchimp?


Removing the default marketing opt-in will prevent your buyers from being synced as subscribed contacts
We recommend using the default marketing opt-in if you wish to integrate with your Mailchimp account


How to remove the Humanitix marketing opt-in checkbox

The Humanitix marketing opt-in is a default that cannot be edited or amended. If you wish to remove this from your event(s) please reach out to the Humanitix support team via the messenger after logging in.

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