A 1099K is an informational report that summarizes the payments made by Humanitix to you. Humanitix partners with (Zenwork) Tax1099 to generate a 1099K form to all hosts who meet the minimum reporting threshold by January 31st each year.
Humanitix is unable to offer tax advice. If you have questions about how to report the transactions listed in your 1099K, please consult a tax professional.
How do I access my 1099K with Humanitix?
If you meet the requirements to receive a 1099K, you will receive an email to your Humanitix account email address from [email protected]* with instructions on how to access your 1099K online by January 31st.
You can view your 1099K via the Zenwork xForce (Tax1099) online portal.
Click consent now in your instruction email to access the Zenwork xForce online portal.
Follow the prompts to receive a one-time-password (OTP) to your email before creating a sign-in with your desired email address and password.
Once logged in, you will be able to access your 1099K from your dashboard.
Select the eDelivery Requests tab.
Click consent now and follow the prompts to consent to eDelivery of your 1099k.
You cannot view 1099Ks within Humanitix.
You must access them online using the (Zenwork) Tax1099 portal.
You will only receive a 1099K if your total sales for the past financial year met the minimum reporting thresholds that can be found here: IRS Reporting Thresholds
*Occasionally, the sender will be listed as [email protected], an alternative email address that is used during high-volume situations.
I cannot find, or I did not receive, a 1099K
All 1099Ks must be accessed via the Zenwork xForce online portal. Instructions on how to access this portal will have been emailed to you by January 31st.
If you cannot locate your 1099K instruction email:
Search for an email from Zenwork(Tax1099)
Your link to access your 1099K online will be sent to your Humanitix account email address from "Zenwork Tax1099". This is the account that created/owns your events.
This email would have come from [email protected] or [email protected].
You must log into the (Zenwork)Tax1099.com portal using the instructions in your notification email to access your 1099K. You cannot view your 1099K in Humanitix.
Check your junk/spam folders if the notification email from (Zenwork)Tax1099.com is not immediately visible.
If you have not received any 1099 emails from Zenworks, please add [email protected] to your email "safe sender" list.
Your total sales did not meet the minimum reporting threshold to receive a 1099K
In 2024, this amount was $2,500, and in 2025, this amount was $20,000.
> IRS Reporting thresholds
Your event was connected to Stripe
1099K's are only issued for sales that are made using the Humanitix payment gateway. Any sales made using a connected Stripe account will not count towards this threshold and are not included in the 1099K sent from Humanitix (Tax1099.com).
Refer to your Stripe dashboard > I haven’t received my 1099 tax form : Stripe: Help & Support
If you believe you should have received a 1099K but did not receive your notification email or need it resent, contact the Humanitix support team through the messenger.
Note: We can only resend the 1099K notification emails to your Humanitix account email address.
I received an email from [email protected]. Is this a legitimate email?
Yes, this is a legitimate email.
Tax1099.com, powered by Zenwork, Inc., is an IRS-approved eFile provider for informational returns. Humanitix partners with Tax1099.com to automatically generate and distribute your 1099’s.
The email's sender is [email protected] or [email protected] (used in high-volume scenarios).
The subject line is "Tax1099 eDelivery Consent" or “Tax1099 Recipient Consent by Zenwork, Inc.”
I am having trouble logging into the Zenwork xForce portal
If you are having trouble logging in or cannot find your initial email, please reach out to us at [email protected].
Can I access my 1099K in Humanitix, or have it emailed to me instead?
You cannot access your 1099K in Humanitix.
You cannot request that your 1099K be emailed to you directly.
For your security, you must access your 1099k through the Zenwork xForce portal.
Can I request a paper version of my 1099K?
If you prefer to receive your 1099k by postal mail, follow the prompts to log into the Zenwork xForce portal (see above).
Under the eDelivery requests tab, select consent now and choose to decline.
Humanitix will be notified, and a paper copy of your 1099K will be sent to you.
The amount referenced on my 1099K seems lower than what it should be
If the amount on your 1099K seems to be lower than it should be, please check the payment gateway used on your events.
1099’s only report on sales transacted via the Humanitix payment gateway and the resulting payouts from Humanitix to your nominated bank account.
A 1099 issued from Humanitix will not include any reference to sales transacted via a linked Stripe account, for example. You will need to refer to Stripe for any further 1099 reporting > Click here for instructions on downloading your 1099 in Stripe
To check what payment gateway is connected to your event:
Manage your event and head to payments & fees > gateway
You can also view which gateway individual transactions were made on by downloading the reports > orders report and referring to the “gateway” column in the downloaded CSV