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Hidden tickets and access codes
Updated over a week ago

Offer exclusive access to certain ticket types or even free tickets for your VIPs, staff, guests, artists, sponsors, and more! Magic, right?

πŸ™ˆ Hide your tickets

  1. Manage your event via the events tab

  2. Navigate to tickets > ticket types via the left-hand menu bar

  3. Find or create the ticket types you would like to hide, and then click the settings βš™οΈ icon

  4. Toggle ON hidden

  5. Click save

πŸ”‘ Create an access code

  1. Click promote > access codes via the left-hand menu bar

  2. Click create code and give it a name e.g. VIPACCESS

  3. Set the quantity (how many tickets can this code be used for) - Leave blank if you do not need a limit

  4. Select the hidden ticket type(s) which will be revealed under applies to

  5. Click save

You can bulk upload a list of unique access codes to control the amount of tickets each buyer is entitled to. This is great for uploading lists of members, sponsors, artists, or presale buyers

Select the CSV upload tab to upload codes en masse. We recommend using the template CSV file

βœ… Use an access code to reveal ticket types

Manual entry: Enter the code name after clicking the access hidden tickets link on the ticket selection page:


​Companion URL link: A unique link is generated for all access codes

Providing this link will take a buyer to the event page and auto-apply the access code - no manual entry required!

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