Due to our data collection standards, the buyer’s mobile question cannot be removed. However, it can be made optional for those events where that may be unnecessary.
Turn off the mobile required question for a single event
Manage your event via the events tab
Head to advanced > settings on the left-hand menu
Click the checkout tab
Toggle off mobile required > click save
Turn of the mobile required question for all events (account level)
Click account from the top menu bar > my account
Head to default settings
Click the checkout tab
Toggle off mobile required > click save
Optional: Apply this change to all your existing events by clicking apply to all when prompted
