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How to delete your Humanitix account
How to delete your Humanitix account
Updated over 3 months ago

We’re so sorry to hear you want to delete your Humanitix account, we’d love for you to stay!

If you wish to delete your Humanitix account please contact the Humanitix support team.
You can contact us through the messenger after logging in or email us at [email protected]. Provide your account email address and the reasons you want to delete your account.

Note: For privacy and security reasons, we will need the request to come from the email address associated with the Humanitix account.

What happens to past event data?

For auditing purposes sales data cannot be completely deleted, however you can:

  • Request your event data is anonymised OR

  • Request events are transferred to a new account

Please let us know your requirements when submitting your account deletion request

If you’ve got any frustrations or pain points when hosting your events on Humanitix, we’re here to help.

Feel free to contact us via email, livechat or alternatively book a meeting with anyone from our team.

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