Skip to main content
All CollectionsAccount, fees, and settings
Split the booking fee with attendees
Split the booking fee with attendees
Updated over a week ago

By splitting the booking fee you can share the costs associated with running your event, making it more accessible for your attendees and letting you take home more of the ticket sale. It’s a win-win.

Splitting the booking fee involves passing on or absorbing the individual components of your booking fee. When a booking fee is passed on, it is added to the ticket price at checkout and is covered by the attendee. When a booking fee is absorbed, it is deducted from your ticket sale before it is paid to you.

There are two components to a standard booking fee of 4% + 99c (excluding booking fee taxes) per ticket (AUD events):

The 4% is referred to as the percentage fee

The 99c is referred to as the fixed fee

See here for our fees and pricing

🍌 Split the fees on your event

  1. Click the events tab and manage your event

  2. Head to payments and fees > settings

  3. Click the split fees tab

  4. For both the fixed fee and percentage fee components, adjust the amount that you would like to pass on or absorb as a percentage.
    Note: You can ignore the payment fee

For example: You wish to pass on the 99c to the attendee and pay the 4% yourself.

The fixed fee is set to 100% passed on, and the percentage fee is set to 100% absorbed.

A $20 ticket to an attendee will cost $20.99.
You’ll take home $19.20 ($20 - 4%)

This image shows how to split the fees of an event

⚠️ Split fees will apply to your whole event and cannot be set per ticket type.

✅ If you would prefer to simply pass on or absorb the entire fee click the pass on fees or absorb fees.

Set split fees as default for your account

  1. Click account > my account on the top menu bar

  2. Select default payment settings

  3. Select split fees and enter your fee split > click save

  4. To apply this split fee to all existing events click apply to all when prompted

Related articles

Did this answer your question?