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Gift cards
Updated over a week ago

It's the end of bad gifts ๐ŸŽ... Let your customers give the greatest gift of all; an unforgettable experience at a roaring event (yours!) ๐Ÿค™

With our Gift Card feature, customers can purchase vouchers for friends and family to be used at any of your events.

๐Ÿ’ณ Sell your gift cards

๐Ÿ› ๏ธ Create a gift card page

Gift cards are purchased via a dedicated landing page, which you can promote in addition to your events.

  1. Click the promote tab on the top menu bar

  2. Select gift cards > gift cards page

  3. Give your gift card page a:

    1. name

    2. company name

    3. description

    4. logo

  4. Share the URL that is automatically generated on your website, social media, newsletters - wherever you like

View your gift card page and any changes you make via the generated Gift Card URL.

Gift card pages live by default, but can only be accessed via the direct URL link.

๐Ÿ’… Style your page

  1. While on the gift cards page, click styling

  2. Change the:

    1. banner image

    2. header colours

    3. background and primary colours

๐Ÿ—ƒ๏ธ Create your gift cards

  1. Select the gift cards tab on the left-hand menu bar

  2. Click create gift card

  3. Enter your gift card details including:

    1. name e.g. $50 Gold card

    2. value

    3. which events this gift card can be used for

    4. validity

    5. company name

    6. quantity available

    7. number of gift cards that can be used on each order

  4. Style your gift card via the styling tab

You'll need to create multiple gift cards if you'd like to offer vouchers at different prices, months of validity, or events.

๐ŸŽ Buying and using your gift cards

๐Ÿ‘ˆ Choosing a gift card

  1. On your gift card page customers can choose one, or multiple gift cards

  2. For each gift card, they will enter their recipientโ€™s details including name and email address

  3. Via the see events link, recipients can see which events the gift card can be used towards


๐Ÿ’ฐ Using a gift card

Gift card recipients receive a confirmation email containing the following:

  • their gift card number

  • a link to eligible events

  • instructions on how to use their gift card

Gift card numbers are applied in the gift card code field on the payments page during checkout

Only 1 gift card can be used per order

Orders will still be charged a booking fee on the original sale price (subtotal).

Fees are not charged on the purchase of the gift card itself.

๐Ÿ” Resend gift cards

You can resend the gift card order confirmation email as well as the offer email (which contains the gift card code) by following the steps below:

  1. Click reports > gift cards on the top menu bar

  2. Locate the gift card order by order ID or name;

  3. Click the Order ID to see the order details;

  4. Click actions > resend tickets

Need to change the recipientโ€™s email where the gift card code is sent?

๐Ÿ’ฐ When will I receive the payout from gift cards?

Currently, we can only process the payout after a gift card has been redeemed. You will receive the amount redeemed along with the regular event payout.

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