What does this mean?
After April 28th 2025, gift cards will no longer be available on Humanitix. After this date:
Any gift cards that have already been purchased can still be redeemed on your applicable events, as per normal, until their expiry date.
You will not be able to update or create any new gift cards or gift card pages.
Access to the "gift card" and "gift card page" pages under the promote tab will be removed.
All public-facing gift card pages will no longer work and no new gift cards can be sold.
We recommend removing any links to existing gift card pages from your website or social media to prevent buyer confusion.
You can continue to search for, export, track usage of, and refund any existing gift cards via reports > gift cards
Why are gift cards being removed?
While overall use of gift cards have remained low, we understand gift cards are a great way to increase your revenue, grow your audience and brand awareness, and offer great promotional opportunities for your events.
However, in order to help us deliver a version of Humanitix with the stability and performance we aim for we have nonetheless made the tough decision to remove gift cards for the time being.
We are exploring a more robust and reliable gift card solution which we aim to finalise by the end of 2025 that all Humanitix hosts will be notified of.
In the meantime, you may global discount codes remain an effective way to offer fixed or percentage based discounts to mulitple events.
If you have any questions please contact our support team by using the messenger after logging into Humanitix or emailing us directly at [email protected].