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Add terms and conditions to your event
Add terms and conditions to your event
Updated over a week ago

📝 You can add your custom terms and conditions to the checkout journey of your event using our checkout questions tool

Overview


Add your terms and conditions as a checkout question

Ticket buyers can review and agree to your Ts&Cs via a checkbox option while filling in their ticket details.

  1. Select your event via the events tab on the top menu

  2. Select checkout questions on the left-hand menu bar

  3. Click + add question

  4. Select the terms &conditions question format

  5. Click save


📥 Upload your terms and conditions

Once your question has been created you can link your terms and conditions in 3 ways.
Click the settings ⚙️icon to the right of the question to:

a. Insert a link: Hyperlink the ‘terms and conditions’ text that appears in the question to direct them to an online document or webpage

b. Upload a PDF: Attach an online PDF document that can be downloaded

c. Enter text: Enter your terms and conditions in plain text

💡 Tip: You can rename the ‘terms and conditions’ text that appears in the checkbox question to better suit your event via this settings page. E.g. waiver


Set the default value for your terms question

Set your question to either an ‘opt-in’ or ‘opt-out’ by amending the default value via the settings ⚙️icon.

By leaving the default value blank the tick box for Terms and Conditions will be left unchecked.

By inserting text in the default value space the tick box for Terms and Conditions will be left checked.


📃 Add your terms and conditions to your event page

You can also include the terms and conditions of your event prior to a ticket being selected.

Event description

Add to this to your event description via the event description > details page.


You can include pain text or use the hyperlink to link text to an online document.

Refund policy

If your terms and conditions relate mainly to refunds available for the event, consider amending a custom refund policy.

Head to the event information > details page and scroll to the refund settings header.

Select the custom policy and enter your terms and conditions.

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