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Issue tax-deductible receipts for donations or ticket purchases

Updated this week

You can issue tax-deductible receipts for donations, or if a percentage of your ticket sales is tax-deductible, you can declare the percentage in the same receipt as well.

Tax-deductible receipts appear as itemisations on the PDF tax receipt/invoice attached to the order confirmation email that a buyer receives after their purchase.

Humanitix cannot advise whether the donations you collect and ticket sales generated from your event are tax-deductible. We recommend you contact your local state or federal tax authority.


How to issue tax-deductible receipts for donations

  1. Create your donation option via the ticket types page

  2. Navigate to payments and fees > settings

  3. Select the DGR Receipts section and click Yes

  4. Enter your charity details, including:

    1. Charity name

    2. Charity registration number

    3. Receipt description

  5. Leave Splitting tickets into partial DGR receipts at โ€œ0โ€ - when "0" only a 'donation' in an order will be issued a tax-deductible receipt

  6. Click Save

Tax-deductible receipts will be itemised in the tax invoice that buyers receive with their order confirmation email.

Note: Tax-deductible receipts cannot currently be issued via Humanitix for events running in GBP.


How to issue tax-deductible receipts for tickets

By default, only donations are issued tax-deductible receipts. You can also issue tax-deductible receipts if your tickets are inclusive of a donation too.

  1. Navigate to payments and fees > settings on the left-hand menu

  2. Select DGR receipts section and click Yes

  3. Enter your charity details, including:

    1. Charity name

    2. Charity registration ID/Number

    3. Receipt description

    4. Splitting tickets into partial DGR receipts - Enter the % of the ticket price you wish to generate a DGR for

    5. Click Save

For example, If a buyer purchases a $100 General Admission ticket that is 10% tax-deductible and also makes a $100 donation. Hereโ€™s what the receipt will look like:

Note: If you want to set a tax-deductible amount for tickets, this will apply to all ticket types.

You cannot set different % of donations for individual ticket types.


Commonly asked questions

Can I issue tax-deductible receipts through Humanitix after a purchase or the event?

No, tax-deductible receipts can only be generated at the time of the transaction. Adding your tax-deductible details will not retroactively update any existing buyer receipt/invoice, nor can you send a tax-deductible to all existing buyers. You will need to manually generate a receipt outside of Humanitix.

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