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Issue tax-deductible receipts for donations or ticket purchases
Issue tax-deductible receipts for donations or ticket purchases
Updated over 2 months ago

You can issue tax-deductible receipts for donations, or if a percentage of your ticket sales is tax deductible, you can declare the percentage in the same receipt as well.

Tax deductible receipts appear as itemisations on the PDF tax receipt/invoice attached the order confirmation email a buyer receives after their purchase.

IMPORTANT: Humanitix cannot advise whether the donations you collect and ticket sales generated from your event are tax deductible. To learn more:


How to issue tax-deductible receipts for donations

  1. Create your donation option via the ticket types page

  2. Navigate to payments and fees > settings

  3. Select DGR Receipts section and click Yes

  4. Enter your charity details including:

    1. Charity name

    2. Charity registration number

    3. Receipt description

  5. Leave Splitting tickets into partial DGR receipts at “0” - when "0" only a 'donation' in an order will be issued a tax-deductible receipt

  6. Click Save

Tax deductible receipts will be itemised in the tax invoice buyers receive with their order confirmation email.


How to issue tax-deductible receipts for tickets

By default, only donations are issued tax-deductible receipts. You can also issue tax-deductible receipts if your tickets are inclusive of a donation too.

  1. Navigate to payments and fees > settings on the left-hand menu

  2. Select DGR receipts section and click Yes

  3. Enter your charity details including:

    1. Charity name

    2. Charity registration ID/Number

    3. Receipt description

    4. Splitting tickets into partial DGR receipts - Enter the % of the ticket price you wish to generate a DGR for

    5. Click Save


For example, if I am buying a $100 General Admission ticket that is 10% tax-deductible, and at the same time I’m making an $100 donation. Here’s what my receipt will look like:

Tax deductible receipts will apply to all ticket types.

You cannot set different % of donations for individual ticket types.


Commonly asked questions

Can I issue tax deductible receipts through Humanitix after a purchase or the event?

No, tax deductible receipts can only be generated at the time of the transaction. Adding your tax deductible details will not retroactively update any existing buyer receipt/invoice, nor can you send a tax deductible to all existing buyers. You will need to manually generate a receipt outside of Humanitix.

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