In addition to selling entry tickets, you can also collect donations through your event page. Donations are optional amounts a buyer can add to their order and are paid directly to you as the host, allowing you to fundraise for the cause you support.
Donations do not count towards your ticket or event capacity and they do not generate digital tickets for the buyer
How to add a donation option to your event
Donation options can be added to your event page like tickets, via the ticket types page
Manage your event via the events tab
Head to tickets > ticket types
Click + donation at the bottom
Include the name of the charity you are collecting donations for
Optional: Click the settings ⚙️ icon to the right of your donation to give a brief description.
Donations do not generate any tickets for the buyer
You can only create one donation option for an event.
For example, you cannot create multiple donation options for different charities
How do donations work on Humanitix?
Donations collected through your event are paid to you in a lump sum with your ticket sales to your nominated bank account. Humanitix cannot split these payments and it is your responsibility to direct funds to your chosen organisation.
Issue tax-deductible receipts for buyer donations
You can automatically itemise buyers receipts with a tax deductible receipt for their donation amount.
Note: Humanitix cannot advise whether the donations you collect are tax-deductible
Are there booking fees for donations?
All paid transactions including donations incur a booking fee, however, donations attract our discounted "not-for-profit" fee.
We incur costs such for all paid transactions such as payment processing fees.
How to set different donation options
By default, the donation field is a free-form field and your donors can enter any amount over "0".
You can offer suggested donation amounts by setting an amount range or offer a list of amounts.
Click the settings ⚙️ icon to the right of your donation and choose either option:
Donate within an amount range:
Donate with a list of amounts in a dropdown menu:
How to find a list of buyers who have made a donation
You can quickly find a list of all buyers who made a donation, and the amount they donated, by heading to the reports > additional donations report on the top menu bar.
Click get report to generate a report of all donations and export this list as a CSV file.
You can filter by event or event order date range.
