Skip to main content
All CollectionsNew to Humanitix
How to unpublish an event
How to unpublish an event
Updated over a week ago

To unpublish an event:

  1. Manage your event

  2. Click the events tab on the top menu bar

  3. Select the event you wish to unpublish

  4. Click the unpublish button in the top right


🤔 It won’t let me unpublish…

If the unpublish button is disabled, it means:

  • You may have pending tickets. This means someone is trying to buy tickets, so they are reserved temporarily. You'll need to wait for these tickets to expire before you can unpublish the event. The default wait time is 20 minutes

  • The event has valid tickets remaining. You cannot unpublish events that have valid tickets. You'll need to cancel these tickets first to unpublish the event. Check out our guide on cancelling tickets here


🤚 You may not need to unpublish the event

If you are postponing or cancelling the event...

You should not unpublish the event if you are postponing or cancelling the event. Instead, stop sales to pause future ticket sales immediately:

  1. Select your event via the events tab on the top menu bar

  2. Click the ... button in the top right and select stop sales


If you do not want your event to be listed on the Humanitix website...

  1. Find your event and click manage

  2. Navigate to the basic information page

  3. Under the privacy section > select private > click save.

Did this answer your question?