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How to set up tax for your event
How to set up tax for your event
Updated over a week ago

Event hosts are responsible for all compliance and tax obligations in areas where the event occurs.

Humanitix cannot give tax advice, meaning this guide contains general guidance and is not legal advice.

Please consult a tax professional. Nothing in this Help Centre overrides an individual state’s laws. For specific state guidance, please contact the state: State Contact Information


💰 Collect tax on your event

  1. Click the events tab and select the event you wish to collect tax for

  2. Select payments and fees > settings

  3. Select yes to turn on Sales tax / Custom tax / GST / VAT

  4. Choose whether to:

    1. Pass on tax: Tax rate is added onto the ticket type price and is covered by the attendee.

    2. Absorb tax: Tax rate is included in your ticket price

  5. Enter your tax information as required

Handy hint: If you’re passing on tax you can show the ticket price before tax. Head to advanced > settings on the left-hand menu bar.

Good to know: The same tax rate applies to any add-ons sold in the event.

The add-on tax will always be absorbed regardless of your event’s setting.


✅ Set your tax details as an account default

Your tax settings will be applied to all future events automatically.

  1. Click account > my account on the top menu bar

  2. Select default payment settings

  3. Enable tax and enter your tax information as required > click save

  4. To apply your tax details to existing events select apply to all when prompted


🤔 How will tax appear on a ticket buyers' invoice?

All ticket buyers will, by default, receive a confirmation email after their purchase that includes a link to their tickets and a tax invoice with a breakdown of their order and the sales tax component. Your tax/business information will also appear on this invoice.

Note: If your event is not subject to sales tax, attendees will still be sent a tax invoice but the base ticket price will not include a tax component.


📝 Where can I find the tax breakdown?

If you have set up your event to be subject to tax, you can find the breakdown in the orders report.

  1. Filter by the event name

  2. Click Get report and find the “Taxes” column

See Help Centre Topic 💸 Calculate taxes to learn more.


🧾 What is Sales tax?

Event hosts are responsible for all compliance and tax obligations in areas where the event is taking place. Humanitix cannot give tax advice. Please contact the tax assessor nearest to your event location with questions.

Sales tax is a consumption tax. Buyers pay for sales tax at the point of purchase and businesses remit sales tax collected to the States’ Sales & Use Tax Department. Local and municipal governments may charge their own sales tax, and, may give the state permission to collect their “state-collected sales tax.” Sales tax in the USA is governed at the state level and can vary dramatically between states. Most states require the seller to have a current license or permit. Some states may require Humanitix (marketplace facilitator) to collect and remit sales tax. Whereas other states may require the event host (seller) to collect and remit sales tax. In certain states, local taxes are not included within Marketplace Facilitator Legislation. Humanitix is NOT responsible for any taxes that are NOT defined as “state-collected sales tax.”

For US hosts, see Help Centre Topic 🇺🇸 About US State Sales and Use Taxes to learn more.


🎟️ What is Custom tax?

Event hosts are responsible for all compliance and tax obligations in areas where the event is taking place. Humanitix cannot give tax advice. Please contact the tax assessor nearest to your event location with questions.

Custom tax is used for calculating any tax that is not a “state-collected sales tax” and/or any Excise Tax required in your events' jurisdiction.

Excise Taxes are imposed on certain goods, services, and activities. Businesses may be required to pay ‘special other taxes’ directly to a municipal government.

This Custom Tax feature helps event hosts track tax items that may be unique to the event and/or location. Some states or cities charge an Excise Tax called ‘Admission Tax’ or ‘Amusement Tax’ through a Miscellaneous Tax Department that is separate from the Sales & Use Tax Department.

If the Custom Tax is due to any department outside of the Sales & Use Tax Department, Humanitix will never remit this tax.

The event host (seller) may pass this type of Custom Tax onto the buyer through higher prices. The Custom Tax will be included in the event hosts' payouts.

The event host is responsible for determining the tax rate for and paying the Custom Tax directly to the appropriate tax department.

See Help Centre Topic Who is Liable for Tax on Sales? to learn more

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