Event hosts are responsible for all compliance and tax obligations in areas where the event occurs.
Humanitix cannot give tax advice, meaning this guide contains general guidance and is not legal advice.
How to collect tax on your event
Manage your event via the events tab
Select payments and fees > settings
Select yes to turn on Sales tax / Custom tax / GST / VAT
Choose whether to:
Pass on tax: Tax rate is added onto the ticket type price and is covered by the attendee.
Absorb tax: Tax rate is included in your ticket price
Enter your tax information as required
Handy hint: If you’re passing on tax you can show the ticket price before tax. Head to advanced > settings on the left-hand menu bar.
Tax and Add-Ons
The tax rate applied to an event will also apply to any add-ons sold in the event.
The Tax on add-ons will always be absorbed regardless of your event’s setting.
US Event Hosts
Humanitix may be required to automatically calculate and remit to tax on your event depending on your event's location.
In these states, the sales tax settings will be overridden. You can however apply custom tax settings if required.
> Learn more about US Sales Tax
> States where Humanitix is required to remit Sales tax
If you are unsure of your tax obligations please consult a tax professional. For specific state guidance, please contact the state: State Contact Information
How to apply your tax settings to all events
Click account > my account on the top menu bar
Select default payment settings
Enable tax and enter your tax information as required > click save
To apply your tax details to existing events select apply to all when prompted
Your tax settings will be applied to all future events automatically.
How will tax appear on a ticket buyers' invoice?
All ticket buyers will, by default, receive a confirmation email after their purchase that includes a link to their tickets and a tax invoice with a breakdown of their order and the sales tax component. Your tax/business information will also appear on this invoice.
Note: If your event is not subject to sales tax, attendees will still be sent a tax invoice but the base ticket price will not include a tax component.
Where can I find a tax breakdown in my reporting?
You can see the total amount of tax collected on an event by looking at overview page while managing your event. Refer to the tax rate column.
You can see the tax calculated on each order via the orders report which is a granular report of all transactions on your event.
Go to Reports > Orders
Filter by the event name
Click Get report and find the “Taxes” column
This report can be exported as a CSV file.
US event hosts: What is Sales tax?
Event hosts are responsible for all compliance and tax obligations in areas where the event is taking place. Humanitix cannot give tax advice. Please contact the tax assessor nearest to your event location with questions.
Sales tax is a consumption tax. Buyers pay for sales tax at the point of purchase and businesses remit sales tax collected to the States’ Sales & Use Tax Department.
Local and municipal governments may charge their own sales tax, and, may give the state permission to collect their “state-collected sales tax.”
Sales tax in the USA is governed at the state level and can vary dramatically between states. Most states require the seller to have a current license or permit.
Some states may require Humanitix (marketplace facilitator) to collect and remit sales tax.
> States where Humanitix is required to remit Sales tax
Whereas other states may require the event host (seller) to collect and remit sales tax. In certain states, local taxes are not included within Marketplace Facilitator Legislation. Humanitix is NOT responsible for any taxes that are NOT defined as “state-collected sales tax.”
US event hosts: What is Custom tax?
Event hosts are responsible for all compliance and tax obligations in areas where the event is taking place. Humanitix cannot give tax advice. Please contact the tax assessor nearest to your event location with questions.
Custom tax is used for calculating any tax that is not a “state-collected sales tax” and/or any Excise Tax required in your events' jurisdiction.
Excise Taxes are imposed on certain goods, services, and activities. Businesses may be required to pay ‘special other taxes’ directly to a municipal government.
This Custom Tax feature helps event hosts track tax items that may be unique to the event and/or location. Some states or cities charge an Excise Tax called ‘Admission Tax’ or ‘Amusement Tax’ through a Miscellaneous Tax Department that is separate from the Sales & Use Tax Department.
If the Custom Tax is due to any department outside of the Sales & Use Tax Department, Humanitix will never remit this tax.
The event host (seller) may pass this type of Custom Tax onto the buyer through higher prices. The Custom Tax will be included in the event hosts' payouts.
The event host is responsible for determining the tax rate for and paying the Custom Tax directly to the appropriate tax department.
See Help Centre Topic Who is Liable for Tax on Sales? to learn more