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Add VAT settings and tax details on GBP events

Updated this week

By default, events running in GBP are not subject to VAT. You can adjust your event's VAT settings to automatically charge and calculate VAT (20%) on all paid ticket sales.

Humanitix does not remit any VAT to the HMRC on your behalf. VAT is paid out to you with your ticket sales.

Humanitix cannot give any tax advice. Please contact your organisations finance or accounts team, or local tax authority for any VAT related questions.

To enable VAT on your event:

  1. Manage your event

  2. Navigate to payments and fees > settings on the left-hand menu

  3. Under tax information click yes to subject your event to VAT

  4. Enter your business's legal name, VAT number, and registered address

  5. Choose to pass on or absorb VAT

    1. Passed on: VAT is added to the ticket price and paid by the buyer at checkout

    2. Absorbed: Ticket prices are shown inclusive of VAT and buyers pay only the face-value of the ticket.

  6. Click save

Your business details entered on the tax information page will also appear on the buyer's invoice/receipt.


Add your VAT number or company information to buyer receipts/invoices

All buyers receive an order confirmation email with a PDF tax invoice/receipt. However, to issue a valid tax invoice, your business details - such as your company name, address, and VAT number - must be provided via the tax information page.

Without this information, buyers receive a receipt that may not meet tax compliance requirements.

If your business or event is not subject to VAT but you wish to still show your business details on the buyer's receipt/invoice, click no and enter your details including company type


How to show ticket prices exclusive of VAT

If your event is subject to VAT and you are passing on VAT you can show the ticket price before VAT on the event page. By default, ticket prices will be shown to buyers inclusive of any VAT.

Navigate to advanced > settings on the left-hand menu bar and toggle ON show prices before VAT.

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A breakdown of the ticket cost including VAT and any booking fees will be available to the buyer in their order total during checkout.

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