Checking in is optional, but it helps ensure only ticket holders enter your event and provides accurate attendance data for your reporting and marketing.
The easiest way to check in guests is using the Humanitix for Hosts app, which is free to download on any phone or tablet.
You can also check in guests via the Humanitix console, or print a guest list for a manual option.
Check in guests using the Humanitix for Hosts app
Use the Humanitix for Hosts app to track sales and turn your phone or tablet into a lightning-fast ticket scanner and check in your guests:
Scan the QR code on the attendees' tickets using the device's camera, OR
Search for attendees manually using their name or Order ID
Download the app by searching for Humanitix for Hosts in your device's app store:
- iOS App Store
- Google Play Store
Do you have multiple staff or volunteers checking in attendees?
Multiple people can download the Humanitix for Hosts app and check in attendees for the same event, at the same time. Check-in data is synced across all devices.
Check in guests via the attendees report on your browser
If you have a small box office or welcome station with a laptop and/or tablet setup, you can use the Humanitix console to manually check in guests.
This is also a great option if you happen to also be updating details, creating orders, and managing other data as you go along.
Log in to Humanitix on your computer or tablet
Manage your event via the events tab
Navigate to manage attendees > attendees
Search for your attendees and click check-in
Download this report as a CSV file after your event
Export a PDF guest list or CSV spreadsheet
Go old-school with the tried-and-tested method. The simple solution for small, intimate and/or private events, and where devices are limited - just note that you will need to account for any recent sales or changes to attendee data after exporting this list.
Mange your event via the events tab
Head to manage attendees > attendees
Select export attendees in the top right
Choose either CSV or PDF Guest List
How to "check out" an attendee
You can check out an attendee if you need to remove their attendance or if you have accidentally checked them in.
To check out an attendee via the Humanitix console:
1. Navigate to manage attendees > attendees
2. Search for the attendee using Name or Order ID
3. Click check-out to the right of entry
To check out an attendee via the Humanitix for Hosts app
Re-scan their ticket QR code and tap check-out or tap the attendees tab on the bottom menu bar.
Search for their name and deselect the checkbox next to their name.