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How to check in your attendees
How to check in your attendees

Manage your event entry by screening valid ticket holders and tracking your attendance using our check-in tools

Updated over a week ago

Checking in attendees is optional but ensures only valid ticket holders come into your event and provide great attendance data for your reporting and marketing needs. Perhaps you’d like to send out a thank you message or survey to only those who attended or reach out to those who didn’t.

📱 Check in guests using the Humanitix scanning app

The quickest and easiest solution for events of all sizes will streamline your entry and make your event look professional.

Download the free Humanitix for Hosts app onto your smartphone or tablet via your device's Apple App Store or Google Play Store

You can use your device's camera to scan an attendee's QR code issued to them on their ticket, or, manually search their name.

>> Read our full guide on how to check-in your guests with the scanning app

💻 Check-in guests via the attendees report on your browser

If you have a small box office or welcome station with a laptop and/or tablet setup you can use the Humanitix console to manually check-in guests. This is also a great option if you happen to also be updating details, creating orders, and managing other data as you go along.

  1. Log into Humanitix on your computer or tablet

  2. Manage your event via the events tab

  3. Navigate to manage attendees > attendees

  4. Search for your attendees and click check-in

  5. Download this report as a CSV file after your event

✏️ Export a PDF guest list or CSV spreadsheet

Go old-school with the tried-and-tested method. The simple solution for small, intimate and/or private events, and where devices are limited - just note that you will need to account for any recent sales or changes to attendee data after exporting this list.

  1. Open your event via the events tab

  2. Head to manage attendees > attendees

  3. Click 📥 download report > guest list PDF

  4. Bring a pen

💡 Do you have multiple entries or staff members helping out?

Set up multiple devices with the app to simultaneously scan in all of your attendees and watch your check-in data roll in live

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