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I'm a ticket buyer
I need to change the details on my ticket
I need to change the details on my ticket

This guide is for Attendees who want to change their ticket details. For example their name, or contact details.

Updated over a week ago

How to update your details on your order

Locate the confirmation email you have received in your inbox.

If you see a button β€˜Edit Order’ then the organiser has allowed you to update or edit the information on yourself. If not, you will have to contact the event organiser for your request.

You don't need an account with Humanitix to manage your bookings/tickets

  1. Click Manage Order to change the contact details as well as the names on your tickets.

  2. Choose the field you would like to make changes to and click Edit.

  3. Click Update at the bottom to implement your changes.

  4. If email addresses are being collected for each ticket, you can also check Email tickets to attendees for the tickets to be sent to each ticket holder.

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