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How do I remove my ticket from resale?

If you'd like to remove your ticket(s) from resale, you can do so at any time before they're sold.

Follow these steps:

  1. Open your order confirmation email.

  2. Select Manage Order.

  3. Navigate to the Resale tab.

  4. Locate the ticket you want to remove from resale.

  5. Click the three dots (•••) next to the ticket.

  6. Select Stop Resale.

  7. Select Confirm.

Your ticket will then be removed from resale and remain in your account for your use.

If your ticket is listed as Pending, this means it has been offered to someone on the waitlist and/or is currently being considered for purchase. If you remove your ticket from resale while it’s still Pending, and the buyer doesn’t complete the purchase, the ticket will be removed from resale and returned to you to keep. In this case, you’ll receive an email confirming that the resale has been cancelled.

Note: Once a ticket has been sold, the resale can't be cancelled or reversed.

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