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Add images for tickets, packages, donations, and ticket groups
Add images for tickets, packages, donations, and ticket groups

Highlight particular items or articulate experiences better by adding images to your tickets, packages, donations, and groups!

Updated this week

You can add images to your ticket types, packages, donation or ticket group options, creating a vibrant and eye-catching event page you can use to highlight important items, articulate your experiences better and even help drive more sales!

Consider using images sparingly...

Not every ticket/package/group needs to have an image. Start with your most important ticket types or primary entry tickets to get a 'look and feel' for the event page.

Note: Images will only display on the event page.

They will not appear on a buyer's confirmation email, digital ticket, etc.


Image specifications

  • Image aspect ratio = 2:1 (e.g. 1200px x 600px)

  • Max size = 10mb


How to add an image to a ticket type or donation

Ticket or donations images will appear to the left of the item on the event page.

To add an image to a ticket:

  1. Manage your event

  2. Navigate to tickets > ticket types

  3. Click the settings ⚙️icon to the right of your ticket type or donation

  4. Select the upload an image or design on Canva option


How to add an image to a package ticket

Packaged ticket images will appear to the left of the item on the event page.

To add an image to a packaged ticket:

  1. Manage your event

  2. Navigate to tickets > packaged ticket

  3. Click the settings ⚙️icon to the right of your packaged ticket

  4. Select the upload an image or design on Canva option


How to add an image to a ticket group

Ticket group images will appear in the top 'carousel' menu above your ticket types on the select tickets page

To add an image to a ticket group:

  1. Manage your event

  2. Navigate to tickets > ticket groups

  3. Click the settings ⚙️icon to the right of your ticket group

  4. Select the upload an image or design on Canva option

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