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Organise ticket types into dropdown menus with Ticket Groups
Organise ticket types into dropdown menus with Ticket Groups

Running an event with a lot of ticket options? Clean up your ticket selection process by grouping similar ticket types together

Updated over 3 months ago

Ticket groups can be used to clean up and simplify your ticket selection page, grouping subsets of ticket types into drop-down options.

Save your buyers time and frustration scrolling and help them find the right tickets.

Ticket groups will only affect how tickets are displayed on the event page and do not reflect on your reporting.

Looking to offer "Group" or "Table" options?
โ€‹Packaged tickets can bundle together multiple tickets or ticket types into a single option at checkout
โ€‹> Learn more about creating 'bundles' using Packaged Tickets


How to create a new ticket group

To create a ticket group you must first create your ticket types via the tickets > ticket types page. Once you have your ticket options then:

  1. Navigate to tickets > ticket groups on the left-hand menu bar

  2. Click create group

  3. Enter a name for your group

  4. Select the tickets that are included in this group

For example Festival access-only tickets, Monday tickets only, Livestream tickets only, Series passes and bundle/family tickets

Click preview/view in the top right to see your event page and how the tickets and ticket groups will appear for your guests

Tickets will appear in the order they are added to the ticket group. To rearrange the ticket types you must delete them and re-add them in the right order.

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