You can control how many tickets you sell across three different levels for your Humanitix event helping ensure you don't oversell your event.
Level 1 Ticket type capacity | < | Level 2 Grouped capacity | < | Level 3 Total event capacity |
Level 1: Ticket type capacity
Ticket type capacity is the maximum number of tickets you can sell for a specific ticket type.
For example, you create a complimentary "guest" ticket type with a quantity of "10". Only 10 tickets can be sold.
Ticket type capacity is limited by any grouped capacities that include that ticket type. Ticket type capacity is also limited by the total event capacity.
Level 2: Grouped capacity
Grouped capacity is the maximum number of tickets you can sell for a specific group of ticket types. All ticket types in that group will sell out when the grouped capacity has been reached and is useful when multiple, but not all, ticket types all draw from the same allocation.
For example, you offer 3 different entry ticket options for "General Admission"; "General Admission", "General Admission + Drink", "General Admission + Food and Drink".
Each ticket type has a capacity of "100" but by setting a grouped capacity of "100" you cannot sell more than 100 tickets across all 3 options.
Grouped capacity will override the ticket type capacities within the collection. However, grouped capacities are still limited by the total event capacity.
Level 3: Total event capacity
Total event capacity is the maximum number of tickets you can sell for your event. All ticket types for your event will sell out when the total event capacity has been reached. This typically is the absolute maximum amount of tickets available for your venue.
Total event capacity overrides all ticket type capacities and grouped capacities.