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Do ticket buyers automatically get a reminder about an upcoming event?
Do ticket buyers automatically get a reminder about an upcoming event?

Humanitix does not send out reminders automatically, but hosts can set up and fully customise the reminders for their upcoming events.

Updated over a week ago

Ticket buyers do not automatically get a reminder about an upcoming event for which they have registered or purchased a ticket.

You can easily schedule a reminder for buyers &/or attendees using the email campaigns tool available via the top menu bar

>> See the full guide on how to send a reminder email using the email campaign tool

You can even set up a series of reminder campaigns that go out at different timings that work for you (which is why we donโ€™t automate this for you ๐Ÿ˜‰), for example:

  • Campaign A is scheduled to send 1 week before the event
    โ€‹

  • Campaign B is scheduled to send 1 day before the event
    โ€‹

  • Campaign C is scheduled to send 1 hour before the event

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