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Control ticket releases

Set up early bird tickets, pre-sale, waterfall pricing, and custom release dates for your ticket types

Updated over a week ago

Create multiple ticket types to offer earlybird or first release and trigger these to immediately switch over to your general release options. It’s a set-and-forget system to help ease your event management, drive those ticket sales, and make it an all-around success. Boo-ya 👌

🎫 Set up your early bird ticket options:

  1. Create your ticket type options via the tickets > ticket types page e.g. First release, second release, final release.

  2. Set the price and ticket capacity. Capacities may reflect how many you would like or expect to sell of each ticket type

  3. Set the ticket sales start / end dates (choose your option below)

Example event with multiple ticket releases

📆 Option A: Control ticket sales to begin or end at a specified date and time

  1. Click the settings ⚙️icon on each of your ticket types

  2. Select at under the ticket sales start/end header

  3. Select the start & end times for sales for each ticket so that each ticket type begins sales after the previous one ends.

For example: If early bird ticket sales end on July 1st 9:59am. General Admission tickets are set to begin sales on July 1st 10:00am

⏭ Option B: Control ticket sales to begin or end sometime before your event

The before option will allow you to start or stop ticket sales x days or hours before your event's start date.

This will also apply relatively to multiple event dates, which makes it perfect for recurring events. For example: You have an event running on Friday, Saturday, and Sunday and set ticket sales to end ‘1 day prior’ to the event date. Ticket sales will end on ‘Thursday’ for the Friday occurrence, on ‘Friday’ for the Saturday occurrence… etc.

🐣 Option C: Control ticket sales to begin when the previous release has sold out

  1. Click the settings ⚙️icon on your second release/general admission ticket type

  2. Select when under the ticket sales start/end header

  3. Select the first release/early bird ticket in the start after field

  4. Repeat this step if you have multiple release tickets

This means general admission tickets will not go on sale until the early bird option has sold out

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