Skip to main content

Schedule an event sales report delivered via email

Updated over 2 weeks ago

Keep your venue managers and stakeholders up-to-date on your event's progress with an automated event sales report emailed on a weekly or daily basis. The event sales report is a breakdown of your event sales by event date, tracking sales across ticket types, add-ons, and donations, including the number of items sold and sales revenue*. You can track sales within the last 24 hours and cumulatively.

*Sales figures may not equal ‘earnings’, i.e. the amount paid to you, as this report tracks the ‘face value' of the item price and does not take into account any absorbed fees or taxes that may be specific to your events


To generate an event sales update at any time

  1. Head to reports > event sales update via the top menu bar

  2. Select all ‘live’ events or events that ended within the last 2 days you wish to see a sales update.

  3. Click Get report

Events are listed by event name and then event date (if multiple)

To download this report, schedule a report to be sent to your email address.
You can also send a test email to receive an instant report.


Schedule an event sales update report to be sent via email

Event sales reports can be sent out automatically on a daily or weekly basis to a list of recipients for selected events.

  1. Select scheduled reports on the side menu bar

  2. Select all ‘live’ events to include in this report

  3. Set a send-at schedule for the emailed report. This can be sent either daily or weekly, and on specific days and times of day

  4. Add all send to email addresses by clicking add email

  5. Click save

Note: Reports are sent out according to the time/timezone set on your device


Track and manage sales update schedules

Once you have created your scheduled event sales updates, you can track them via the scheduled reports page.

Under the view by header, you can filter all existing reports by:

  1. Schedule

  2. Events

  3. Recipients

You can also use the search bar to find any existing schedule by email address or event name.


Example event sales update


Did this answer your question?