Use the manage order button in your order confirmation email from Humanitix to update the details of your tickets, including ticket holder names.
You do not need an account with Humanitix to manage your order or ticket details.
The ability to change ticket details may not be available for all events and is controlled by the event host.
To update your details:
Find your order confirmation email after your purchase.
This was sent from [email protected]Click manage order
Under update order, select edit to change any buyer or individual ticket holder details. Details will be automatically updated on your digital tickets.
Click update
Send tickets to other ticket holders
Select email tickets to attendees to automatically send tickets to attendees is unique email addresses are collected for each ticket*.
This may not be available for all events and is requested by the event host.Select view tickets and use the send ticket too... action to forward a ticket to a new email address. You will still keep access to that ticket.
Commonly asked questions
There is no "manage order" button on my order confirmation email
There is no "manage order" button on my order confirmation email
If no manage order button appears in your email, it is because either:
The event host has disabled the ability to update order details, or
You are not the main purchaser. Only the person who bought the tickets can update these details. Get in touch with them to request a change.
To request any updates, message the event host using the contact host button on your confirmation email or event page.
There is no field for me to change the names on my tickets
There is no field for me to change the names on my tickets
If there is no field available to change the names - or any other details - on your tickets, it is because:
The event host has disabled the ability to update order details, or
Unique names are not required for each ticket
Data collection is controlled by the event host. For any questions or to request an update, message the event host using the contact host button on your confirmation email or event page.