The Humanitix booking fees are calculated on a per item basis on the face value of each paid item, inclusive of any applicable taxes. For each order containing multiple items, all booking fees caculated for each item are then rolled up into a final total.

For example, if you sell a ticket priced at $50 that is subject to a local sales tax rate of 10% and you have chosen to pass on tax, the booking fees are calculated on the total $55 (50 + 10%).

By default, the Humanitix booking fees consist of three parts that are charged per item:

An item can be a ticket, an add-on, or a donation.

By default, Humanitix booking fees are passed on. This means fees are added on top of your ticket prices and the buyer pays them during checkout.

i.e. Buyer total = Face value of your ticket (including local taxes applicable to you as the event host) + Humanitix booking fees (including local taxes applicable to Humanitix)

You have the option to absorb the Humanitix booking fees, meaning the buyer only pays the face value of your ticket while you as the event host pays the Humanitix booking fees. These fees are automatically deducted from your final event payout.

Learn how to change your booking fee settings

The Humanitix booking fees covers all payment processing and merchant fees when your event is on the Humanitix payment gateway and covers all Humanitix staff, our servers and tools we use to run Humanitix, and most importantly, our impact that we donate to our partner charities. 100% of all profit generated from these fees is donated.

The Humanitix booking fees do not cover any payment processing fees charged by Stripe if you have selected this as your payment gateway and these are charged separately.

We recommend downloading the orders report found in the reports > orders report on the top menu bar or via orders/refunds > orders while managing a single event.

This report shows a granular breakdown of the fees and taxes (if any) charged on each order, and how they were charged.