If another user has shared access to your account and you cannot see it in your events listing, it could be due to one or several reasons:
The user who has shared access does not own or have permission to share the event
You have likely been shared access to an event that your team member does not own and who has been shared access to themselves.
By default, they are not able to pass this access along to you.
You will need to contact the original event creator/owner to share event access directly with you.
Your event filters prevent this event appearing
You have filters enabled on the events listing tab that may prevent an event from appearing. To catch all events make sure you use all and most relevant.
Any archived events will only appear under the archived folder
You have only been shared "scanning" access
You have only been shared app access. With this level of permissions, you can only see the event in the Humanitix for Hosts app and will not see the event logged into a browser (e.g. on a Laptop or Desktop computer).
You must contact the event owner to amend these permissions.
