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Create scanning messages that appear when a ticket is checked-in
Create scanning messages that appear when a ticket is checked-in
Updated over 4 months ago

Scanning messages appear on the screen when a certain ticket or ticket type has been checked-in.

Use scanning messages to prompt your volunteers or staff with custom information, include instructions for VIPs or help direct certain ticket type holders to the right location.

To create a scanning message

  1. Select your event via the events tab while logged into your desktop/browser

  2. Click manage attendees > scanning messages > create message

    1. Give your message a heading

    2. Select the date(s) this message applies to

    3. Select the ticket types or orders this will message will apply to and appear when scanned.

    4. Enter your text in the message area

The scanning message will appear on screen when the ticket has been checked-in manually on the app, the QR code has been scanned, or if a ticket in manually checked-in via the attendees report.

This message must be closed before scanning the next ticket

Scanning message appearing for a ticket after being scanned on the app

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