# Humanitix Help Centre

> Hey {{first\_name|fallback:"beautiful human"}}!

## Getting started

- [How much does Humanitix cost?](https://help.humanitix.com/en/articles/9760527-how-much-does-humanitix-cost.md): It can be absolutely free to run an event on Humanitix. Find out more now.
- [Quick start guide to creating an event](https://help.humanitix.com/en/articles/8889132-quick-start-guide-to-creating-an-event.md): Creating events on Humanitix is quick and easy. Here's a quick guide to get you started.
- [Preview and test your checkout experience](https://help.humanitix.com/en/articles/8897166-preview-and-test-your-checkout-experience.md): Test your checkout experience and see what your event set-up looks like in action!
- [Quick checklist before you publish your event](https://help.humanitix.com/en/articles/8914105-quick-checklist-before-you-publish-your-event.md): Nervous before publishing? Check this list to ensure your setup is correct and you are ready to go.
- [How much of the Humanitix booking fee goes to charity?](https://help.humanitix.com/en/articles/8888482-how-much-of-the-humanitix-booking-fee-goes-to-charity.md): Learn more about how Humanitix works and how we fund our partner charities
- [Can my booking fees go to a charity other than Humanitix?](https://help.humanitix.com/en/articles/8888298-can-my-booking-fees-go-to-a-charity-other-than-humanitix.md)
- [Humanitix host best practices](https://help.humanitix.com/en/articles/8913686-humanitix-host-best-practices.md)
- [How to change the date and/or time of your event](https://help.humanitix.com/en/articles/9938713-how-to-change-the-date-and-or-time-of-your-event.md)
- [Create, link, and edit a host profile](https://help.humanitix.com/en/articles/8888557-create-link-and-edit-a-host-profile.md): Create a host profile to allow your audience and fans to follow your events!
- [Do ticket buyers receive a confirmation email for their purchase?](https://help.humanitix.com/en/articles/9938796-do-ticket-buyers-receive-a-confirmation-email-for-their-purchase.md)
- [How to find and edit your events](https://help.humanitix.com/en/articles/11751347-how-to-find-and-edit-your-events.md)
- [Troubleshoot errors or issues on Humanitix](https://help.humanitix.com/en/articles/8914111-troubleshoot-errors-or-issues-on-humanitix.md): Running into error messages or pages not loading? There might be a quick fix!
- [The ticket buyer journey on Humanitix](https://help.humanitix.com/en/articles/13548552-the-ticket-buyer-journey-on-humanitix.md)

## Event guides

- [Event guide: Create a fundraising or donation page](https://help.humanitix.com/en/articles/8888593-event-guide-create-a-fundraising-or-donation-page.md): Create an event page to raise money for your favourite cause
- [Event guide: Deliver your online event with the virtual event hub](https://help.humanitix.com/en/articles/8896988-event-guide-deliver-your-online-event-with-the-virtual-event-hub.md): Deliver complex online events with Virtual Event Hub
- [Event guide: Conferences and expos](https://help.humanitix.com/en/articles/8906242-event-guide-conferences-and-expos.md)
- [Event guide: Galas & awards nights](https://help.humanitix.com/en/articles/8906272-event-guide-galas-awards-nights.md)
- [Event guide: Festivals and Live events](https://help.humanitix.com/en/articles/8906278-event-guide-festivals-and-live-events.md)
- [Event guide: Multi-day events and event series](https://help.humanitix.com/en/articles/8888611-event-guide-multi-day-events-and-event-series.md): This guide details how to best configure multi-day events that are different each day, not the exact same session with multiple occurrences.
- [Event guide: Create a recurring event with repeating dates and times](https://help.humanitix.com/en/articles/8888608-event-guide-create-a-recurring-event-with-repeating-dates-and-times.md): Create an event that repeats on multiple dates or time slots, allowing buyers to choose from a calendar date picker.
- [Event guide: Workshops and event series](https://help.humanitix.com/en/articles/8906219-event-guide-workshops-and-event-series.md): Tips on how to easily run and manage recurring events
- [Event guide: Online or webinar event](https://help.humanitix.com/en/articles/8913822-event-guide-online-or-webinar-event.md)
- [Event guide: Choose the best set up for your event dates and tickets](https://help.humanitix.com/en/articles/8893218-event-guide-choose-the-best-set-up-for-your-event-dates-and-tickets.md)
- [Event guide: Hybrid events](https://help.humanitix.com/en/articles/8913940-event-guide-hybrid-events.md): You can set up an event that has a physical venue and offers virtual streaming at the same time
- [Create a multi-day event for programs, courses, and workshops](https://help.humanitix.com/en/articles/8906217-create-a-multi-day-event-for-programs-courses-and-workshops.md): A walkthrough on how to collect registrations for your multi-week or multi-session programs and courses
- [Event guide: Application, invite-only or pre-screened events](https://help.humanitix.com/en/articles/11002055-event-guide-application-invite-only-or-pre-screened-events.md)

## Design and style

- [Add custom messages to the order confirmation email & post-checkout page](https://help.humanitix.com/en/articles/8897172-add-custom-messages-to-the-order-confirmation-email-post-checkout-page.md): Add important info, FAQs, or useful links to the confirmation email a buyer receives
- [Add or edit accessibility information for your event](https://help.humanitix.com/en/articles/8914069-add-or-edit-accessibility-information-for-your-event.md): Ensure everyone has a fantastic time no matter their ability by providing accessibility information and capturing needs ahead of time.
- [Create a custom redirect to your website](https://help.humanitix.com/en/articles/8914083-create-a-custom-redirect-to-your-website.md): Automatically send ticket buyers to the URL of your choosing. Help up-sell your events, drive traffic, or streamline your sales tracking

## Discounts and comps

- [Enable and manage a waitlist for your event](https://help.humanitix.com/en/articles/8892176-enable-and-manage-a-waitlist-for-your-event.md): Setting up a waitlist can prompt latecomers to register their interest for sold-out ticket types.
- [How to issue complimentary tickets](https://help.humanitix.com/en/articles/8896967-how-to-issue-complimentary-tickets.md): Generate complimentary tickets with a manual order or with a CSV using a bulk upload
- [Hidden tickets and access codes](https://help.humanitix.com/en/articles/8950844-hidden-tickets-and-access-codes.md): Offer exclusive access to complimentary, discounted, or restricted ticket types
- [Create discount codes and automatic discounts](https://help.humanitix.com/en/articles/8892971-create-discount-codes-and-automatic-discounts.md)
- [Offer group, bundle, and tables with packaged tickets](https://help.humanitix.com/en/articles/8893185-offer-group-bundle-and-tables-with-packaged-tickets.md): Bundle ticket types together to create value packs / group bookings / family passes for your attendees while managing your event capacity.
- [Create complimentary tickets and offline sales with a manual order](https://help.humanitix.com/en/articles/8896997-create-complimentary-tickets-and-offline-sales-with-a-manual-order.md): Generate complimentary and paid tickets on behalf of attendees
- [How to generate multiple tickets via a bulk upload](https://help.humanitix.com/en/articles/8893198-how-to-generate-multiple-tickets-via-a-bulk-upload.md): With the Bulk Upload feature, generate complimentary tickets for hundreds of attendees at once
- [How to offer discounted group bookings](https://help.humanitix.com/en/articles/8914317-how-to-offer-discounted-group-bookings.md): Boost ticket sales by adding discounts on multi-purchases and packaged tickets!

## Manage attendees

- [Ask questions after checkout](https://help.humanitix.com/en/articles/15180266-ask-questions-after-checkout.md): Boost your conversion rates and improve your checkout experience by letting buyer purchase their tickets before filling in their details.

## On the day

- [How to use the Humanitix for Hosts app](https://help.humanitix.com/en/articles/13753417-how-to-use-the-humanitix-for-hosts-app.md)
- [Sell tickets on the day with the Humanitix for Hosts app](https://help.humanitix.com/en/articles/8892770-sell-tickets-on-the-day-with-the-humanitix-for-hosts-app.md): Turn your phone into a box office terminal and sell tickets on the day!
- [How to share scanning app access with volunteers and staff](https://help.humanitix.com/en/articles/9796465-how-to-share-scanning-app-access-with-volunteers-and-staff.md)
- [Create custom messages that appear when a ticket is checked in](https://help.humanitix.com/en/articles/9795861-create-custom-messages-that-appear-when-a-ticket-is-checked-in.md)
- [Get ready to check-in your event](https://help.humanitix.com/en/articles/8896580-get-ready-to-check-in-your-event.md)
- [How to check in your attendees](https://help.humanitix.com/en/articles/8896951-how-to-check-in-your-attendees.md): Manage your event entry by screening valid ticket holders and tracking your attendance using our check-in tools
- [Hardware requirements for the Humanitix for Hosts mobile app](https://help.humanitix.com/en/articles/14056532-hardware-requirements-for-the-humanitix-for-hosts-mobile-app.md): Devices that do not meet the minimum hardware requirements may run into issues when using the app
- [Troubleshoot common issues with the Humanitix for Hosts app](https://help.humanitix.com/en/articles/8914371-troubleshoot-common-issues-with-the-humanitix-for-hosts-app.md): Solve performance or data issues with your scanning app
- [Filter ticket scanning with check-in groups](https://help.humanitix.com/en/articles/12752281-filter-ticket-scanning-with-check-in-groups.md)

## Fees

- [Choose who pays the fees for your event](https://help.humanitix.com/en/articles/8896961-choose-who-pays-the-fees-for-your-event.md): Make your event more accessible, or take home more of your ticket sales; with Humanitix the choice is flexible.
- [Not-for-profit \(NFP\), charity and school rate](https://help.humanitix.com/en/articles/8896957-not-for-profit-nfp-charity-and-school-rate.md): Eligible organisations can benefit from a discounted booking fee!
- [Give buyers the option to pay the booking fee using tip fees](https://help.humanitix.com/en/articles/8914097-give-buyers-the-option-to-pay-the-booking-fee-using-tip-fees.md)
- [How to split the cost of the Humanitix booking fee with buyers](https://help.humanitix.com/en/articles/8913842-how-to-split-the-cost-of-the-humanitix-booking-fee-with-buyers.md)
- [How are the Humanitix booking fees calculated?](https://help.humanitix.com/en/articles/11027544-how-are-the-humanitix-booking-fees-calculated.md)
- [Why are there booking fees for donations?](https://help.humanitix.com/en/articles/8914022-why-are-there-booking-fees-for-donations.md)
- [AMEX surcharges](https://help.humanitix.com/en/articles/11036573-amex-surcharges.md)
- [What are the Humanitix booking fees?](https://help.humanitix.com/en/articles/12292391-what-are-the-humanitix-booking-fees.md)

## Payment options 

- [Payment processing options for your Humanitix event](https://help.humanitix.com/en/articles/8889188-payment-processing-options-for-your-humanitix-event.md): Learn about the different payment processing options.
- [How to enable invoicing as an alternative payment method](https://help.humanitix.com/en/articles/8897143-how-to-enable-invoicing-as-an-alternative-payment-method.md): Use Humanitix invoicing for easy billing. It helps big groups & schools pay directly into your account, making it easy to track your money!
- [How to enable Afterpay as a payment method](https://help.humanitix.com/en/articles/9767962-how-to-enable-afterpay-as-a-payment-method.md)
- [How to enable ZipPay as a payment method](https://help.humanitix.com/en/articles/9768302-how-to-enable-zippay-as-a-payment-method.md)
- [Express Checkout with Apple Pay or Google Pay](https://help.humanitix.com/en/articles/9688801-express-checkout-with-apple-pay-or-google-pay.md): Buyers can checkout in 3 clicks using their Apple Pay or Google Pay account
- [Connect Pin Payments](https://help.humanitix.com/en/articles/8914128-connect-pin-payments.md): Need to receive payout prior to your event concluding? Checkout PIN Payments as an alternative gateway!
- [Can I remove credit/debit card as a payment method?](https://help.humanitix.com/en/articles/11473158-can-i-remove-credit-debit-card-as-a-payment-method.md)
- [Tips for offering payment plans](https://help.humanitix.com/en/articles/8910520-tips-for-offering-payment-plans.md)
- [Enable Humanitix payment plans as a checkout method](https://help.humanitix.com/en/articles/11983067-enable-humanitix-payment-plans-as-a-checkout-method.md): Allow buyers to reserve their tickets straight away and pay over time via regular card payments
- [Connect Airwallex as your payment gateway](https://help.humanitix.com/en/articles/12276648-connect-airwallex-as-your-payment-gateway.md): Connect Airwallex as an alternative payment gateway for flexible access to your ticket sales, plus how to onboard and withdraw funds.
- [View a list of buyers who paid by invoice](https://help.humanitix.com/en/articles/13848493-view-a-list-of-buyers-who-paid-by-invoice.md)

## Reporting

- [Understanding your event analytics](https://help.humanitix.com/en/articles/9425001-understanding-your-event-analytics.md)
- [Track page views and sales using Google Analytics](https://help.humanitix.com/en/articles/8950927-track-page-views-and-sales-using-google-analytics.md)
- [How to track page views for your event](https://help.humanitix.com/en/articles/9740141-how-to-track-page-views-for-your-event.md): You can track page views natively in Humanitix or connect a Google Analytics account
- [Track sales performance with affiliate tracking links](https://help.humanitix.com/en/articles/8896945-track-sales-performance-with-affiliate-tracking-links.md)
- [Why have my ticket sales ended?](https://help.humanitix.com/en/articles/8905612-why-have-my-ticket-sales-ended.md): How to remove "sales have stopped" or "sales have ended" statuses on your event
- [Why is my event / ticket appearing as "sold out" or unavailable?](https://help.humanitix.com/en/articles/8905680-why-is-my-event-ticket-appearing-as-sold-out-or-unavailable.md)
- [Create reporting groups to help track sales and check-ins](https://help.humanitix.com/en/articles/9503868-create-reporting-groups-to-help-track-sales-and-check-ins.md): Quick and easy reporting for your ticket types!
- [Schedule an event sales report delivered via email](https://help.humanitix.com/en/articles/8897151-schedule-an-event-sales-report-delivered-via-email.md)
- [How many attendees are coming to my event?](https://help.humanitix.com/en/articles/9740452-how-many-attendees-are-coming-to-my-event.md)
- [Export a list of all events with the event summary report](https://help.humanitix.com/en/articles/10679177-export-a-list-of-all-events-with-the-event-summary-report.md)
- [Export total sales by ticket type with the earnings ticket type report](https://help.humanitix.com/en/articles/10682463-export-total-sales-by-ticket-type-with-the-earnings-ticket-type-report.md)
- [Generate global reports for your events](https://help.humanitix.com/en/articles/11883373-generate-global-reports-for-your-events.md): Easily generate reports that encapsulate data from multiple events at the same time!
- [Google Sheets integration](https://help.humanitix.com/en/articles/14333807-google-sheets-integration.md)

## Integrations

- [Connect to Mailchimp](https://help.humanitix.com/en/articles/8888537-connect-to-mailchimp.md): Automatically bring your buyer's details into your Mailchimp account with our integration.
- [Connect to Salesforce](https://help.humanitix.com/en/articles/8905580-connect-to-salesforce.md): Integrate your Humanitix account with your Salesforce account to ensure your CRM is up to date.
- [Connect to HubSpot](https://help.humanitix.com/en/articles/8906207-connect-to-hubspot.md): HubSpot's integration with Humanitix allows you to collect new leads and track contacts who are registering for and attending your events
- [Connect your tracking pixels through Seeka](https://help.humanitix.com/en/articles/11868496-connect-your-tracking-pixels-through-seeka.md): Get rich data and conversion API tracking using our native integration with Seeka
- [Connect your Meta Pixel](https://help.humanitix.com/en/articles/8906145-connect-your-meta-pixel.md): Track conversions and purchases through Meta Pixel within your Humanitix Account
- [Use Zapier to connect Humanitix with your web apps and CRM](https://help.humanitix.com/en/articles/8906254-use-zapier-to-connect-humanitix-with-your-web-apps-and-crm.md)
- [Set up advanced conversions and analytics tracking on your website](https://help.humanitix.com/en/articles/8950947-set-up-advanced-conversions-and-analytics-tracking-on-your-website.md): Learn how to track sales on the domain you own if you have more advanced analytics and conversion tracking needs.
- [Integrate Humanitix with your favourite analytics platforms](https://help.humanitix.com/en/articles/8896966-integrate-humanitix-with-your-favourite-analytics-platforms.md): Humanitix offers native integrations with some of the most popular analytics and tag management platforms to suit your level of needs.
- [Public API documentation](https://help.humanitix.com/en/articles/8888275-public-api-documentation.md): Learn how to utilise our public read-only API to achieve the most advanced integration with your website.
- [Enable refund protection on ticket purchases](https://help.humanitix.com/en/articles/9187932-enable-refund-protection-on-ticket-purchases.md)
- [How to export the QR code of digital tickets in a CSV](https://help.humanitix.com/en/articles/9956892-how-to-export-the-qr-code-of-digital-tickets-in-a-csv.md)
- [Connect your Google Tag Manager](https://help.humanitix.com/en/articles/8906234-connect-your-google-tag-manager.md)