No. Tickets are not guaranteed. The ballot draw is random, and any remaining tickets will be released to those first in the waitlist and/or via public sale. If you are not successful in getting tickets during the ballot and the festival sells out, your place will be held when resale begins in the coming months.

Yes - the General Ballot waitlist closes on June 30th. We recommend joining as early as possible.

If you’re unsuccessful in the General Ballot, you’ll automatically keep your place on the waitlist, giving you priority access to any resale tickets that become available later.

A limited Public Sale will take place after the General Ballot. If tickets sell out during both the General Ballot and Public Sale, the resale waitlist will be the best way to access any tickets. Tickets will be offered to people on the waitlist as they become available.

The General Ballot will be drawn on July 2nd.

All successful registrants will be notified via email.

There may be multiple ballot draws if there are still available tickets after the first draw.

Please note tickets will be be sent closer to the event date. You will have not received a QR code or tickets. This is to minimise scamming and copies of QR codes circulating.

No. Auto-purchase is optional, and you do not need to pre-register your card details. If selected in the ballot, you'll receive an email notification that tickets are available, with a link to complete your ticket purchase.

Pre-registering your card details is the easiest and quickest way to secure your tickets.

You'll be next in line to receive the next set of tickets that become available.

While most successful ballot winners will be offered all of the tickets they have requested, tickets are limited and subject to availability.

If you are offered tickets and do not complete payment within the given timeframe, your allocation may be released to the next person on the waitlist.

You can reactivate your place on the waitlist to receive future offers.

You will still have the chance to purchase/claim your ticket, You will be sent an email that will invite you to update your card and/or details if needed and process the order within a 24 hour window.

Yes, you can edit both. To make changes to your ballot entry, refer to the confirmation email you received from Humanitix when you joined the ballot waitlist.

Select "Manage Registrations" from the email. From there, you can update:

Any changes must be made before 30 June, when the General Ballot waitlist closes.

Important: Each ticket must be issued with the correct attendee’s name, as the name on the ticket needs to match ID at the gate for entry.

You can update attendee details before the General Ballot closes on 30 June. To do this, refer to your confirmation email and select “Manage Registrations”, where you’ll be able to edit the names on your tickets.

Please note that you will not be able to edit attendee names on or after 30 June, once the General Ballot has closed. We recommend ensuring all details are correct before this deadline.

If you wish to cancel your ballot entry, please refer to your confirmation email.

From there, select “Manage Registrations”. This will take you to your Manage Waitlist page, where you’ll need to scroll to the bottom and click “Cancel Registration.”

Once cancelled, please be aware that this is final and you will need to submit a new entry to have a chance at securing a ticket(s) to Strawberry Fields 2026.

Yes. Open your ballot waitlist registration email and select manage registration.

Scroll to payment details and click edit.

If your stored card declines, or is otherwise no longer valid when we attempt to process payment, we’ll send you an offer email advising that we couldn’t process your payment automatically, but have reserved your tickets. You can then complete your registration by accepting the offer within the specified timeframe.